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A leading staffing solutions company is seeking a ServiceNow Business Analyst in Singapore. This role involves acting as the primary contact for all ServiceNow-related requests, collaborating with stakeholders to gather and document requirements, and assisting in user training. The ideal candidate should have a minimum of 3 years of experience, strong expertise in the ServiceNow ITSM module, and ITIL v4 certification. The ability to communicate effectively and work flexibly across time zones is essential.