SERVICE SUPERVISOR

MORE YOGURT PTE. LTD.; Singapore; Sur place; SGD 28 000 - 42 000; Plein temps

Résumé du poste

MORE YOGURT PTE. LTD. is seeking a customer‑focused team member to support daily restaurant operations, motivate staff, and ensure service quality.

You will work with managers on forecasting, scheduling, and maintaining profitability while upholding SOPs and hygiene standards. The role requires a minimum of 2 years in F&B service or related, a Certificate in F&B service, excellent communication, and the ability to work shifts, weekends and public holidays.

Qualifications

• Minimum 2 years in KTV/Restaurant Service/Retail or equivalent
• Certificate in Food & Beverage service required
• Strong communication skills
• Able to commit to shift work, weekends & public holidays

Responsabilités

• Assist management with daily operational matters
• Motivate team members and maintain cohesiveness
• Ensure staff adhere to SOP
• Support daily operations with forecasting, scheduling, and profitability evaluation
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execute maintenance schedule for equipment and perform routine inspections
• Resolve service disruptions or customer complaints
• Demonstrate excellent communication and interpersonal skills
• Prepare outlet opening and closing during operation hours

Connaissances

Communication

Team leadership

SOP compliance

Customer service

Interpersonal skills

Inventory management

Food safety

Maintenance coordination

Shift planning

Formation

Certificate in Food & Beverage service

Description du poste

Responsibilities including but not limited to:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays