SERVICE SUPERVISOR

DAY ONE PTE. LTD.; Singapore; On-site; SGD 33,000 - 58,000; Full time

Job summary

DAY ONE PTE. LTD. is seeking a Restaurant Supervisor to oversee daily operations, motivate staff, and ensure compliance with SOPs. The role involves coordinating with managers on forecasting, scheduling, and profitability, while maintaining hygiene and safety standards.

Ideal candidates have 2+ years in KTV/Restaurant Service/Retail, a F&B service certificate, and strong communication skills. Ability to work shifts including weekends and public holidays is essential.

Qualifications

• Minimum 2 years of relevant experience in KTV/Restaurant Service/Retail.
• Certificate in Food & Beverage service.
• Excellent communication skills and ability to work shifts including weekends and public holidays.

Responsibilities

• Assist management with daily operational matters.
• Motivate team members and maintain high team cohesiveness.
• Ensure staff adhere to SOP.
• Support daily operation with managers; assist with forecasting, scheduling, profitability evaluation.
• Plan routine outlet cleaning.
• Perform routine inventory stock checks.
• Maintain Food Hygiene and Safety Standards.
• Execute maintenance schedule for equipment and perform inspections.
• Resolve service disruptions or customer complaints.
• Demonstrate excellent communication and interpersonal skills.
• Prepare for outlet opening and closing during operation hours.

Skills

Great communication skills

Shift flexibility

Education

2+ years experience in KTV/Restaurant Service/Retail

Certificate in Food & Beverage service

Job description

Responsibilities including but not limited to:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays