SERVICE SUPERVISOR

ONE PLUS ONE HUMAN RESOURCES PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

ONE PLUS ONE HUMAN RESOURCES PTE. LTD.

is seeking a capable restaurant service supervisor to support daily operations, motivate staff, ensure SOP adherence, and uphold high standards of guest service in a busy outlet, with a focus on smooth handovers and consistent quality. The role involves collaborating with managers on forecasting, weekly schedules, inventory checks, cleanliness, hygiene compliance, and maintenance planning, while promptly resolving service disruptions and guest complaints

Qualifications

• Minimum 2 years of relevant experience in KTV/Restaurant Service/Retail or equivalent.
• Certificate in Food & Beverage service required.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Skills

Great communication skills

Education

Certificate in Food & Beverage service

Job description

Responsibilities including but not limited to:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays