Service Leader

CULINA PTE. LTD.; Singapore; On-site; SGD 26,000 - 36,000; Full time

Job summary

Culina is a premier purveyor of specialist epicurean foods and wines, serving hotels, restaurants and cafes across Singapore. The Service Leader role focuses on greeting diners, taking orders, and processing payments within a bustling bistro.

Responsibilities include coordinating orders with the kitchen, attending to dietary needs, managing reservations, and ensuring smooth cashiering and dining flow. The job requires at least 1 year in F&B, hospitality certification, and strong customer service

Qualifications

• GCE O-Level or NITEC in Hospitality Services.
• WSQ Basic Food Hygiene Certificate or Food Safety Course Level 1.
• 1 year of working experience in F&B service.
• Able to perform shift duties, 5-day work week, weekends & PH.
• Good customer handling, communication skills, multitasking, a team player with a positive attitude and strong interpersonal skills.

Responsibilities

• Welcome diners, provide information on food & beverage selections, take orders and communicate orders to the kitchen and bar.
• Prepare/serve food, drinks, condiments and attend to diners' requests in an efficient & timely manner, keeping track of dietary needs and special requests.
• Coordinate and multi-task duties in a busy bistro environment including cashiering and accepting payments, prepare tables, opening and closing duties etc.
• Comply with all policies, procedures, standards, guidelines in food & workplace safety, service and handling of equipment such as coffee machine.
• Achieve company objectives in sales, service, quality, appearance of facility cleanliness.
• Manage daily reservation system together with call centre team, maximize seating in dining area.
• Perform other duties as directed by the Restaurant Manager.

Skills

Customer service

Communication

Multitasking

Team player

Interpersonal skills

Education

GCE O-Level / NITEC in Hospitality Services

WSQ Basic Food Hygiene Certificate / Food Safety Level 1

Job description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group's businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store SuperNature in Dempsey as well as a chain of butcheries in Major Supermarkets island wide.

Job Summary

The role of Service Leader is to greet, service diners, process food & drink orders, prepare bills and process payments.

Key Responsibilities

• Welcome diners, provide information on food & beverage selections, take orders and communicate orders to the kitchen and bar.
• Prepare/serve food, drinks, condiments and attend to diners' requests in an efficient & timely manner. Keeping track of their dietary needs and special requests.
• Coordinate and multi-tasking job duties in a busy bistro environment including cashiering and accepting payments, prepare tables, opening and closing duties etc.
• Comply with all policies, procedures, standards, specifications, guidelines in food & workplace safety, service and handling of equipment such as coffee machine etc.
• Achieve company objectives in sales, service, quality, appearance of facility cleanliness.
• Manage daily reservation system together with call centre team. Efficiently maximize seating in the dining area.
• Perform other duties as directed by the Restaurant Manager.

Requirements

• GCE 'O' Level certificate or NITEC in Hospitality Services
• WSQ Basic Food Hygiene Certificate or to attend Food Safety Course Level 1 or Refresher Course arranged by Company
• 1 year of working experience in F&B service
• Able to perform shift duties, 5-day work week, work on weekends & PH
• Good customer handling, good communication skills, multitasking, responsive, a team player with a positive attitude and strong interpersonal skills