Service Crew

He Xi Enterprise Pte Ltd; Singapore; On-site; SGD 25,000 - 33,000; Full time

Job summary

He Xi Enterprise Pte Ltd in Singapore invites applicants for a front-of-house role at our flagship Singapore store. You will greet, serve, take orders, and ensure a warm, professional dining experience while maintaining hygiene and service standards.

Shift flexibility includes PM and AM, six days a week with a one-hour break; transport is provided for PM shifts. Prior F&B or customer service experience is welcome, and a Food Safety Level 1 certificate is preferred or obtainable.

Qualifications

• Prior experience in F&B or customer service is advantageous.
• Friendly and service-oriented with strong communication skills.

Responsibilities

• Greet and serve customers in a friendly and professional manner.
• Take food and beverage orders accurately and enter orders into the POS system.
• Serve food and beverages according to the restaurant's service standards.
• Provide customers with menu information and assist with recommendations when required.
• Set up and clear tables, and ensure the dining area is clean and properly maintained.
• Respond promptly to customer requests and provide good customer service.
• Coordinate with the kitchen and other team members to ensure smooth and timely service.
• Assist with opening and closing duties as assigned.
• Follow company service procedures, hygiene standards, and food safety requirements.

Skills

Customer service

POS system experience

Communication

Tools

POS system

Job description

Company Overview

We are a renowned lifestyle F&B organization from China that seamlessly blends live music, creative Chinese cuisine, and bar culture into one immersive dining experience. We have redefined the restaurant-bar concept by bringing concert-level performances to the dinner table. We are launching our Singapore flagship store—not just as a new venue, but as our regional headquarters for Southeast Asia expansion. This is a rare ground-floor opportunity to join an established brand at the very start of its international journey.

Location: Near Telok Ayer / Chinatown MRT (Far East Square)

Have both AM and PM shift, but must be able to accept PM shift (Transport provided)

Sat & Eve of PH: 6pm to 4am

Sun to Fri & PH: 5pm to 3am

AM Shift: 10am to 8pm (must accept PM shift too)

6 days work week (1hour break)

Job Description (JD)

• Greet and serve customers in a friendly and professional manner.

• Take food and beverage orders accurately and enter orders into the POS system.

• Serve food and beverages according to the restaurant's service standards.

• Provide customers with menu information and assist with recommendations when required.

• Set up and clear tables, and ensure the dining area is clean and properly maintained.

• Respond promptly to customer requests and provide good customer service.

• Coordinate with the kitchen and other team members to ensure smooth and timely service.

• Assist with opening and closing duties as assigned.

• Follow company service procedures, hygiene standards, and food safety requirements.

• Perform other duties assigned by the Supervisor or Manager.

Job Requirements (JR)

• Prior experience in F&B or customer service will be an advantage; candidates without experience are welcome to apply.

• Possess a valid Food Safety Course Level 1 certificate, or be willing to obtain one if required.

• Friendly, service-oriented, and able to communicate effectively with customers and team members.