service engineer

JOWA (S) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A marine services company in Singapore is seeking a Service Engineer to perform preventive maintenance and repairs on marine systems. The ideal candidate should have a diploma in engineering or relevant experience, strong communication skills, and be willing to work flexible hours. This role involves direct client interaction to ensure high levels of satisfaction and prepare detailed service reports.

Qualifications

• Candidates with prior experience onboard vessels at anchorage and within shipyard environments will be preferred.
• Possess good coordination and writing skills.
• Willing to work after office hours, weekends and holidays.

Responsibilities

• Perform preventive maintenance, repair, replacement, installation and commissioning under minimal supervision.
• Build and maintain strong relationships with clients to enhance satisfaction.
• Prepare detailed service reports and technical documentation.

Skills

Good communication skills

English literacy

Computer skills

Initiative and ability to work independently

Education

Diploma in Mechanical / Marine Engineering or Electrical and Electronics Engineering

Job description

Service Engineer

Location: Pasir Panjang Employment: Full Time

Job Responsibilities

Perform preventive maintenance, repair, replacement, installation and commissioning under minimal supervision. Interfaces directly with clients to ensure high levels of satisfaction. Manage assigned work to meet professional and efficient execution of time and customer satisfaction.

1. Marine Service Engineering
   • Attend to vessels at anchorage, shipyards, and within the Asian region.
   • Perform any additional duties as required, whether scheduled or ad-hoc.
   • Conduct inspection, servicing, and calibration of onboard marine systems such as ODME (Oil Discharge Monitoring Equipment) and OWS (Oily Water Separator), including the issuance of certificates.
   • Perform calibration, functional testing, and spare parts verification in accordance with industry standards.
   • Build and maintain strong relationships with new and existing customers to expand the service and maintenance portfolio while enhancing client satisfaction.
   • Proactively identify opportunities to promote additional services, spare parts, and products during field operations, and document potential business leads in service reports for follow-up by sales personnel.
   • Prepare detailed service reports and technical documentation following field assignments.
   • Perform any additional duties as required, whether scheduled or ad-hoc.
2. Technical Product Knowledge, Learning & Development
   • Stay updated on product specifications and provide support on basic technical inquiries.
   • To provide remote troubleshooting assistance to customers, ensuring timely resolution of issues.
   • Individuals who demonstrate outstanding performance will be considered for leadership roles, including the management of a team of service engineers, etc.

Classification: Internal

Job Requirements

• Candidate should possess at least a Diploma or its equivalent. Otherwise, experience can also compensate for lack of formal education.
• Strong fundamentals in engineering.
• Candidates with prior experience onboard vessels at anchorage and within shipyard environments will be preferred.
• English literacy is a MUST.
• Possess good communication, coordination and writing skills.
• Possess good computer skills.
• Have initiative and ability to work independently in a fast-paced environment.
• Willing to work after office hours, weekends and holidays.
• A valid driving license.

Field of Study

Mechanical / Marine Engineering, or Electrical and Electronics Engineering

Interested applicants, please email us with full details and your resume, stating your current and expected salary, contact number, and date of availability. Please note that only short-listed candidates will be notified.