Service Crew

GAIA FRANCHISE CONCEPTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A restaurant specializing in Japanese cuisine in Singapore is seeking a Service Crew member. The role involves providing excellent customer service, managing orders and payments, and ensuring cleanliness. Ideal candidates possess a friendly disposition and a passion for customer interaction. Previous experience in food and beverage is advantageous. Join us to be part of a vibrant dining experience where craftsmanship and freshness are prioritized.

Qualifications

• Previous work experience in F&B is an advantage.
• Basic knowledge of food safety and hygiene practices.
• Good working attitude and passion for customer service.
• Energetic, cheerful, and vibrant personality.

Responsibilities

• Greet and provide excellent service experience to customers.
• Take orders, serve customers, and clear tables.
• Perform cashier duties ensuring accurate payments.
• Respond promptly to customer inquiries.
• Ensure cleanliness of the establishment.

Skills

Customer service

Communication

Teamwork

Food safety knowledge

Job description

Udon Shin is a Japanese udon specialist that started in Tokyo (in 2011). In November 2025, it opened its first international outlet – Singapore. The concept is all about craftsmanship and freshness: we follow a “Four Fresh” philosophy – Udon noodles are freshly kneaded, freshly cut, freshly boiled, and tempura is freshly fried. The kitchen is an open concept where diners can see their Udon being freshly made and cooked.

The primary role of the Service Crew isto provide support to the Restaurant Manager and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, service oriented, friendly, approachable, people management skill and good team player.

Responsibilities

• Greet and provide excellent service experience to all customers.
• Take orders in system, serve customers, and clear tables.
• To perform duties at the cashier, ensuring that payments are being charged correctly.
• Respond promptly to customer inquiries.
• Adhere to Operational SOP’s set-in place to ensure a seamless operation.
• Ensure the cleanliness of the establishment is up to standard and in accordance with SFA’s regulations
• Communicate with both patrons and team members with regards to recommendations and feedback.
• Any other duties as assigned by the Assistant Restaurant Manager or Restaurant Manager.

Requirements

• Previous work experience in F&B is an advantage.
• Basic knowledge of food safety and hygiene practices.
• Good working attitude and an outgoing individual with a passion in customer service
• Friendly and enjoys meeting people
• Energetic, cheerful, and vibrant

By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gaia Franchise Concepts Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).

You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.