Service Crew

OUE Restaurants Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A vibrant dining establishment in Singapore seeks dedicated staff to manage guest reservations, uphold hygiene standards, and ensure exceptional customer service. You will greet guests upon arrival and assist with their requests while maintaining clean and organized dining areas. A commitment to excellent service in a bustling restaurant environment is essential. Join a team that values work-life balance and provides performance bonuses, medical benefits, and opportunities for career development.

Benefits

AWS & Performance Bonus

Family Care Leave

Medical & Dental Benefits

Qualifications

• Strong service orientation and customer relation skills.
• General knowledge about food allergens and dietary restrictions.
• Ability to recommend food and beverage selections.

Responsibilities

• Manage reservations and host guests, maximizing seating capacity.
• Greet guests and escort them to their designated seating.
• Explain menu items according to guest preferences.

Job description

5 Days Work Week | AWS & Performance Bonus | Family Care Leave | Medical & Dental Benefits

Why Join Us?

• Encouraging Work-Life Balance.
• Good Career Development Opportunities.
• Work with a Small and Vibrant Team.
• Opportunity to Wear Many Hats and Gain Different Sets of Skills.

ABOUT OUE RESTAURANTS (www.ouerestaurants.com)

The food and lifestyle division of OUE Limited, OUE Restaurants is on a mission to create genuine and exceptional dining experiences that cater to a diverse range of diners in Singapore and overseas. Its growing portfolio features a distinct host of restaurants and bars - from fine and bespoke, to fast and casual

ROLES AND RESPONSIBILITIES

• Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity
• Be well equipped with the products and services the restaurant provides to assist and address guest queries
• Welcome guests to the restaurant and escort them to their private room, counter, or table seats
• Assist guests with their baggage whenever possible
• Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc
• General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests
• Gather feedback from guests about their experiences
• Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming
• Responsible for the compliance of all health, safety, and food hygiene legislation
• Be service oriented, uphold quality, sincere, intimate customer relations service
• Any other duties as assigned by Management