Senior Vehicle Transfer & Ownership Specialist

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Public Service Division seeks a Principal/Senior/Executive level professional to manage vehicle ownership and transfer updates. You will engage directly with the public by phone and written correspondence, assess transactions, verify data across systems, and apply policies to resolve varied cases.

There are opportunities to contribute to process improvements, including business process reviews and user testing of systems to enhance service delivery.

Qualifications

• Degree in any discipline (shortlisting may consider senior candidates).
• Proficient in Word and Excel; comfortable with data entry and basic analytics.
• Customer-focused with strong interpersonal communication.
• Able to work independently and as part of a team.
• Organised, meticulous, and detail oriented.
• Analytical with comfort handling numbers.

Responsibilities

• Administer vehicle ownership and transfer updates, ensuring accuracy.
• Interact with the public via phone and written correspondence.
• Assess and process transactions across systems, verifying information.
• Apply policies to address varied customer circumstances.
• Contribute to process improvements and participate in system user testing.

Skills

Microsoft Word

Microsoft Excel

Customer service

Communication skills

Team player

Attention to detail

Analytical skills

Job description

Public Service Division seeks a Principal/Senior/Executive level professional to manage vehicle ownership and transfer updates. You will engage directly with the public by phone and written correspondence, assess transactions, verify data across systems, and apply policies to resolve varied cases.

There are opportunities to contribute to process improvements, including business process reviews and user testing of systems to enhance service delivery.