[LTA-VS] PRINCIPAL / SENIOR / EXECUTIVE, TRANSFER & OWNERSHIP UPDATES

LTA Land Transport Authority; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

LTA Land Transport Authority in Singapore is seeking a Principal / Senior / Executive to join the Transfer & Ownership Updates team. You will administer vehicle ownership and transfer matters, verify information across systems, and engage with the public by phone and written correspondence to ensure accurate processing of transactions.

You will have opportunities to contribute to process improvements, participate in business process reviews, and test new systems to enhance service delivery.

Qualifications

• Proficient in Word and Excel.
• Customer-focused with good interpersonal skills.
• Able to work independently and as part of a team.
• Organised and meticulous with strong attention to detail.
• Good analytical skills and comfortable working with numbers.

Responsibilities

• Administer vehicle ownership and transfer matters.
• Engage with the public via phone and written correspondence.
• Assess and process transactions; verify information across systems.
• Apply policies and procedures to address customer circumstances.
• Contribute to process and service improvements, including reviews and system testing.

Skills

MS Office (Word/Excel)

Customer focus

Teamwork

Attention to detail

Analytical ability

Independent worker

Tools

MS Office

Job description

LTA-VS Principal / Senior / Executive, Transfer & Ownership Updates

What you will be working on

You will be part of a team responsible for administering vehicle ownership and transfer matters, helping to ensure that vehicle transactions are carried out accurately and smoothly. In this role, you will handle a variety of cases and engage directly with members of the public through phone calls and written correspondence. You will assess and process transactions, verify information across different systems, and apply relevant policies and procedures to address different customer circumstances. Beyond day-to-day operations, you will also have opportunities to contribute to process and service improvements, including business process reviews and user testing of systems to enhance the delivery of LTA's services.

What we are looking for

• Knowledge in any discipline
• Proficient in Microsoft Office applications, especially Word and Excel
• Customer-focused, with good interpersonal and communication skills
• Able to work independently and as part of a team
• Organised and meticulous, with good attention to detail
• Good analytical skills and comfortable working with numbers
• Candidates with relevant working experience may be considered for senior roles

As part of the shortlisting process for the role, you may be required to complete a medical declaration and/or undergo further assessment.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.