Senior Executive, Heavy Vehicle Parking & Enforcement

GVT Government Technology Agency; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GVT Government Technology Agency seeks a Principal / Senior Executive to manage licensing applications for Heavy Vehicle Parking and related certificates. You will interact with operators and owners, conduct investigations, enforce regulations, and respond to inquiries in person or by phone.

You will also perform data summarisation and complex Excel-based analyses to support decision making, and participate in user acceptance testing for system enhancements.

Qualifications

• Background across any discipline is acceptable.
• Proficiency with Microsoft Word and Excel is required.
• Enforcement experience is a bonus.
• Strong writing and communication skills are essential.
• Customer-facing interaction skills are important.
• Independent and multi-tasking ability is needed.
• Class 3 driving license preferred.
• Mandarin or Chinese dialects helpful for SME engagement.

Responsibilities

• Investigate HV parking places and take enforcement actions when necessary.
• Handle customer requests and inquiries by phone or in person.
• Perform user acceptance testing for new system changes.
• Summarise data and analyse it using advanced Excel functions.

Skills

Customer service

Microsoft Office

Communication skills

Independent worker

Multitasking

Adaptability

Driver's license (Class 3)

Mandarin proficiency

Education

Any discipline acceptable

Job description

GVT Government Technology Agency seeks a Principal / Senior Executive to manage licensing applications for Heavy Vehicle Parking and related certificates. You will interact with operators and owners, conduct investigations, enforce regulations, and respond to inquiries in person or by phone.

You will also perform data summarisation and complex Excel-based analyses to support decision making, and participate in user acceptance testing for system enhancements.