[LTA-VS] PRINCIPAL / SENIOR / EXECUTIVE, TRANSFER & OWNERSHIP UPDATES

GVT Government Technology Agency; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Land Transport Authority in Singapore seeks a LTA-VS Principal/Senior/Executive to administer vehicle ownership and transfer matters and to engage directly with the public by phone and through written correspondence. You will assess and process transactions, verify information across systems, and apply policies to address various customer circumstances.

The role also offers opportunities to contribute to process and service improvements, including business process reviews and user testing of

Qualifications

• Knowledge in any discipline.
• Proficient in Microsoft Office applications, especially Word and Excel.
• Customer-focused, with good interpersonal and communication skills.
• Able to work independently and as part of a team.
• Organised and meticulous, with good attention to detail.
• Good analytical skills and comfortable working with numbers.
• Candidates with relevant working experience may be considered for senior roles.

Responsibilities

• Administer vehicle ownership and transfer matters and engage with the public by phone and written correspondence.
• Assess and process transactions, verify information across different systems.
• Apply relevant policies and procedures to address different customer circumstances.
• Contribute to process and service improvements, including business process reviews and user testing of systems.

Skills

Word and Excel proficiency

Customer-focused

Interpersonal skills

Communication skills

Independent and team player

Attention to detail

Analytical skills

Numerical skills

Experience for senior roles

Tools

Microsoft Word

Microsoft Excel

Job description

LTA-VS Principal / Senior / Executive, Transfer & Ownership Updates

What you will be working on

You will be part of a team responsible for administering vehicle ownership and transfer matters, helping to ensure that vehicle transactions are carried out accurately and smoothly. In this role, you will handle a variety of cases and engage directly with members of the public through phone calls and written correspondence. You will assess and process transactions, verify information across different systems, and apply relevant policies and procedures to address different customer circumstances. Beyond day-to-day operations, you will also have opportunities to contribute to process and service improvements, including business process reviews and user testing of systems to enhance the delivery of LTA's services.

What we are looking for

• Knowledge in any discipline
• Proficient in Microsoft Office applications, especially Word and Excel
• Customer-focused, with good interpersonal and communication skills
• Able to work independently and as part of a team
• Organised and meticulous, with good attention to detail
• Good analytical skills and comfortable working with numbers
• Candidates with relevant working experience may be considered for senior roles

As part of the shortlisting process for the role, you may be required to complete a medical declaration and/or undergo further assessment.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.