Transfer & Ownership Updates Specialist - Public Service

LTA Land Transport Authority; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

LTA Land Transport Authority in Singapore is seeking a Principal / Senior / Executive to join the Transfer & Ownership Updates team. You will administer vehicle ownership and transfer matters, verify information across systems, and engage with the public by phone and written correspondence to ensure accurate processing of transactions.

You will have opportunities to contribute to process improvements, participate in business process reviews, and test new systems to enhance service delivery.

Qualifications

• Proficient in Word and Excel.
• Customer-focused with good interpersonal skills.
• Able to work independently and as part of a team.
• Organised and meticulous with strong attention to detail.
• Good analytical skills and comfortable working with numbers.

Responsibilities

• Administer vehicle ownership and transfer matters.
• Engage with the public via phone and written correspondence.
• Assess and process transactions; verify information across systems.
• Apply policies and procedures to address customer circumstances.
• Contribute to process and service improvements, including reviews and system testing.

Skills

MS Office (Word/Excel)

Customer focus

Teamwork

Attention to detail

Analytical ability

Independent worker

Tools

MS Office

Job description

LTA Land Transport Authority in Singapore is seeking a Principal / Senior / Executive to join the Transfer & Ownership Updates team. You will administer vehicle ownership and transfer matters, verify information across systems, and engage with the public by phone and written correspondence to ensure accurate processing of transactions.

You will have opportunities to contribute to process improvements, participate in business process reviews, and test new systems to enhance service delivery.