Vehicle Ownership & Transfer Updates Specialist

GVT Government Technology Agency; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Land Transport Authority in Singapore seeks a LTA-VS Principal/Senior/Executive to administer vehicle ownership and transfer matters and to engage directly with the public by phone and through written correspondence. You will assess and process transactions, verify information across systems, and apply policies to address various customer circumstances.

The role also offers opportunities to contribute to process and service improvements, including business process reviews and user testing of

Qualifications

• Knowledge in any discipline.
• Proficient in Microsoft Office applications, especially Word and Excel.
• Customer-focused, with good interpersonal and communication skills.
• Able to work independently and as part of a team.
• Organised and meticulous, with good attention to detail.
• Good analytical skills and comfortable working with numbers.
• Candidates with relevant working experience may be considered for senior roles.

Responsibilities

• Administer vehicle ownership and transfer matters and engage with the public by phone and written correspondence.
• Assess and process transactions, verify information across different systems.
• Apply relevant policies and procedures to address different customer circumstances.
• Contribute to process and service improvements, including business process reviews and user testing of systems.

Skills

Word and Excel proficiency

Customer-focused

Interpersonal skills

Communication skills

Independent and team player

Attention to detail

Analytical skills

Numerical skills

Experience for senior roles

Tools

Microsoft Word

Microsoft Excel

Job description

Land Transport Authority in Singapore seeks a LTA-VS Principal/Senior/Executive to administer vehicle ownership and transfer matters and to engage directly with the public by phone and through written correspondence. You will assess and process transactions, verify information across systems, and apply policies to address various customer circumstances.

The role also offers opportunities to contribute to process and service improvements, including business process reviews and user testing of