[LTA-VS] PRINCIPAL / SENIOR / EXECUTIVE, TRANSFER & OWNERSHIP UPDATES

Land Transport Authority (LTA) Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Land Transport Authority (LTA) Singapore is seeking a Principal/Senior/Executive to join the Transfer & Ownership Updates team. You will administer vehicle ownership and transfer matters, ensuring transactions are accurate and smooth.

You will engage with members of the public via calls and written correspondence, assess and process transactions, and verify information across systems. You will also contribute to process improvements, participate in business process reviews, and assist

Qualifications

• Knowledge in any discipline.
• Proficient in Microsoft Office applications, especially Word and Excel

Responsibilities

• Administer vehicle ownership and transfer matters to ensure transactions are accurate and smooth.
• Handle a variety of cases and engage directly with the public via phone and written correspondence.
• Assess and process transactions, verify information across multiple systems, and apply policies accordingly.
• Contribute to process and service improvements through business process reviews and user testing.

Skills

Microsoft Office

Word

Excel

Customer service

Communication

Attention to detail

Job description

What the role is

[LTA-VS] PRINCIPAL / SENIOR / EXECUTIVE, TRANSFER & OWNERSHIP UPDATES

What you will be working on

You will be part of a team responsible for administering vehicle ownership and transfer matters, helping to ensure that vehicle transactions are carried out accurately and smoothly.

In this role, you will handle a variety of cases and engage directly with members of the public through phone calls and written correspondence. You will assess and process transactions, verify information across different systems, and apply relevant policies and procedures to address different customer circumstances.

Beyond day-to-day operations, you will also have opportunities to contribute to process and service improvements, including business process reviews and user testing of systems to enhance the delivery of LTA's services.

What we are looking for

• Knowledge in any discipline Proficient in Microsoft Office applications, especially Word and Excel
• Customer-focused, with good interpersonal and communication skills
• Able to work independently and as part of a team
• Organised and meticulous, with good attention to detail
• Good analytical skills and comfortable working with numbers
• Candidates with relevant working experience may be considered for senior roles

As part of the shortlisting process for the role, you may be required to complete a medical declaration and /or undergo further assessment.