Senior Ticketing Strategy & Projects Lead

Land Transport Authority; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Land Transport Authority is seeking a detail-oriented professional to lead a team focused on shaping the ticketing services charging framework for transparency and cost efficiency in Singapore. You will contribute to long‑term ticketing policies and engage a broad range of stakeholders across the transit ecosystem.

You will oversee cost reviews, contract management with operators and providers, and analysis of ticketing data to drive a commuter-centric, future-ready system.

Qualifications

• 5 to 8 years of experience in project management and/or policy.

Responsibilities

• Lead a team to review and monitor the ticketing costs of the transit ticketing system.
• Manage contracts with Public Transport Operators and transit ticketing service providers for ticketing related matters.
• Analyse transit ticketing data for insights to deliver a commuter-centric and future ready ticketing system.
• Implement projects to enhance operation and services, and support new payment modes in transit.
• Prepare approval papers and agreements with transit service providers covering service level monitoring and service fees.

Skills

Project management

Policy development

Stakeholder management

Communication

Attention to detail

Adaptability

Job description

Land Transport Authority is seeking a detail-oriented professional to lead a team focused on shaping the ticketing services charging framework for transparency and cost efficiency in Singapore. You will contribute to long‑term ticketing policies and engage a broad range of stakeholders across the transit ecosystem.

You will oversee cost reviews, contract management with operators and providers, and analysis of ticketing data to drive a commuter-centric, future-ready system.