Ticketing Fees & Data Strategy Manager

Land Transport Authority (LTA); Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

The Land Transport Authority (LTA) in Singapore seeks a proactive Manager to shape ticketing policy within the Ticketing Strategy and Projects Division. You will lead a team, contribute to long-term ticketing strategies, and engage a broad range of stakeholders across the transit ecosystem.

Your responsibilities include reviewing ticketing costs, managing contracts with operators and service providers, analyzing data for insights, delivering projects to improve operations and payments, and

Qualifications

• 5 to 8 years of experience in project management and/or policy.
• Able to conceptualise and operationalise policies.
• Strong communication skills and comfort presenting to management.
• Able to manage both internal and external stakeholders with confidence.

Responsibilities

• Lead a team to review and monitor ticketing costs.
• Manage contracts with Public Transport Operators and ticketing service providers.
• Analyse transit ticketing data for insights to deliver a commuter-centric system.
• Implement projects to enhance operations and support new payment modes.
• Prepare approval papers and agreements with service providers including SLAs.

Skills

Project management

Policy development

Communication

Stakeholder management

Job description

The Land Transport Authority (LTA) in Singapore seeks a proactive Manager to shape ticketing policy within the Ticketing Strategy and Projects Division. You will lead a team, contribute to long-term ticketing strategies, and engage a broad range of stakeholders across the transit ecosystem.

Your responsibilities include reviewing ticketing costs, managing contracts with operators and service providers, analyzing data for insights, delivering projects to improve operations and payments, and