Senior Telemedicine Operations Manager

WhiteCoat; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading health tech company in Singapore is seeking a Senior Operations Executive to oversee telemedicine operations. You will manage locum doctors, address real-time issues, and apply data insights to optimize service delivery. The ideal candidate is proactive and possesses excellent communication skills. This position offers competitive compensation and a vibrant start-up environment that fosters growth and innovation.

Benefits

Competitive compensation and performance-based bonus

Holistic health insurance

Hands-on learning and growth

Fast-paced start-up environment

Collaborative team

Qualifications

• Ability to multitask efficiently and resolve live issues.
• Flexibility in shift rotations, including nights and weekends.
• Experience in telemedicine or healthcare is a plus.

Responsibilities

• Manage locum doctors and ensure quality control.
• Act as primary contact for doctors to resolve issues.
• Utilize data insights to manage ratios and SLAs.
• Implement and ensure adherence to protocols.

Skills

Proactive approach

Solution-oriented

Excellent English communication

Interpersonal skills

Prioritization and multitasking

Job description

A leading health tech company in Singapore is seeking a Senior Operations Executive to oversee telemedicine operations. You will manage locum doctors, address real-time issues, and apply data insights to optimize service delivery. The ideal candidate is proactive and possesses excellent communication skills. This position offers competitive compensation and a vibrant start-up environment that fosters growth and innovation.