Senior Spa & Wellness Lead Therapist

MARINA BAY SANDS PTE. LTD.

Singapore

In loco

SGD 120.000 - 180.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

MARINA BAY SANDS PTE. LTD. invites an experienced Spa Manager to lead the luxury spa. You will oversee daily operations, uphold Forbes standards, train staff, manage rostering, and drive guest satisfaction and revenue performance.

You will coach therapists, monitor stock, and collaborate with reception to optimize peak periods while ensuring impeccable service.

This role requires strong leadership, 5+ years in luxury spa environments, and CIDESCO/WSQ qualifications.

Competenze

Minimum 5 years of spa & wellness experience in a luxury hotel or resort environment.
Prior supervisory or shift lead experience in rostering, coaching, and daily operations preferred.
CIDESCO/CIBTAC/ITEC/WSQ qualifications and other recognized certifications are advantageous.
Strong English communication and guest-handling skills are essential.

Mansioni

Oversee daily spa floor operations and ensure a seamless guest journey from arrival to aftercare.
Coach therapists on consultation, contraindications, draping, hygiene, treatment flow, and timing to meet Forbes standards.
Lead and motivate therapists to deliver high service standards and achieve outlet objectives.
Support roster planning to optimize coverage, utilization, and treatment demand.
Maintain stock levels, monitor product usage and cost of sales, and collaborate with reception on bookings during peak periods.