Luxury Spa & Wellness Director – Forbes 5-Star Leader

capella hotel, singapore; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Capella Hotel Singapore seeks a Director of Spa & Wellness to provide visionary leadership across Spa, Wellness, Fitness, Membership and Wellbeing. You will drive Forbes Five-Star standards, elevate guest experiences and steer profitability in a luxury environment.

You will develop strategic plans, lead a high-performance team and build innovative wellness experiences. The role requires extensive financial oversight and a track record in premium spa operations.

Qualifications

• Professional certificates or Diploma in spa & wellness.
• At least 10 years of luxury spa operational experience in a leadership position.
• Extensive experience in financial management.
• Experience in creating spa treatment protocols and menus.
• Experience in Forbes 5 Star Rating Hotel Spa.
• Knowledge of massage, skincare, and retail products.

Responsibilities

• Lead the Spa & Wellness operation to Forbes Travel Guide and LQA standards.
• Develop annual business plans and performance objectives.
• Drive revenue growth in treatment, retail, and memberships.
• Oversee health, safety, hygiene and regulatory compliance.
• Partner with Sales, Marketing and Revenue teams.
• Lead, inspire and develop a high-performing Spa & Wellness team.
• Foster a culture of service excellence and innovation.
• Build strategic partnerships with luxury wellness brands.

Skills

Leadership experience

Strategic planning

Quality assurance

Guest service excellence

Team development

Education

Professional certificates or Diploma in spa & wellness

10+ years of luxury spa leadership

Job description

Capella Hotel Singapore seeks a Director of Spa & Wellness to provide visionary leadership across Spa, Wellness, Fitness, Membership and Wellbeing. You will drive Forbes Five-Star standards, elevate guest experiences and steer profitability in a luxury environment.

You will develop strategic plans, lead a high-performance team and build innovative wellness experiences. The role requires extensive financial oversight and a track record in premium spa operations.