Spa Operations & Growth Lead

HEALING SPACE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Healing Space Pte. Ltd. in Singapore is seeking an experienced Spa Operations Manager to oversee daily spa activities, ensure service excellence, and maintain safety standards.

You will lead staff, manage budgets, and develop promotions to attract clients, while coordinating scheduling, inventory, and quality control. The ideal candidate has strong leadership, communication, and a hands-on approach to health and wellness services.

Qualifications

• Experience in spa operations and team leadership.
• Ability to work public holidays and long hours.
• Excellent communication and customer service skills.
• Proficient knowledge of foot reflexology, massage techniques.

Responsibilities

• Oversee day-to-day spa operations including scheduling and facility management.
• Hire, train, and manage spa staff to ensure high-quality service.
• Address client needs and resolve issues promptly.
• Develop and manage the spa budget to improve profitability.
• Create marketing and promotional strategies to attract clients.
• Manage inventory of spa supplies, products, and equipment.
• Evaluate service quality and client satisfaction regularly.
• Identify growth opportunities and implement industry trends.
• Ensure compliance with health regulations and safety standards.
• Create efficient staff schedules to meet demand.

Skills

Staff management

Budgeting

Marketing

Operations

Job description

Healing Space Pte. Ltd. in Singapore is seeking an experienced Spa Operations Manager to oversee daily spa activities, ensure service excellence, and maintain safety standards.

You will lead staff, manage budgets, and develop promotions to attract clients, while coordinating scheduling, inventory, and quality control. The ideal candidate has strong leadership, communication, and a hands-on approach to health and wellness services.