Sales Executive (Forwarding)

ZY FUTURE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

ZY FUTURE INTERNATIONAL PTE. LTD. in Singapore is seeking a proactive Sales Executive to drive freight forwarding growth by acquiring new B2B customers and expanding the company’s client base.

You will identify opportunities, build relationships and meet sales targets while collaborating with operations to ensure smooth shipments. You will understand customer logistics needs, tailor freight solutions, and maintain strong accounts through proactive follow-up and service excellence.

Qualifications

• Minimum 1–2 years in logistics and/or freight forwarding.
• Proven ability to develop new business accounts and generate leads.
• Strong sales, negotiation, communication and relationship-management skills.
• Good understanding of freight forwarding services and logistics industry.
• Self-motivated, proactive, results-oriented and able to work independently.

Responsibilities

• Identify, develop and secure new business opportunities in freight forwarding.
• Prospect and acquire new B2B customers.
• Develop and maintain long-term relationships with customers.
• Understand customers' shipping requirements and recommend solutions.
• Manage sales accounts and ensure customer satisfaction.
• Coordinate with operations to resolve shipment issues promptly.
• Gather feedback and work with teams to improve service quality.
• Monitor sales performance and achieve targets.

Skills

Sales skills

Negotiation

Communication

Relationship management

Job description

Job Purpose

We are seeking a proactive and results-driven Sales Executive to identify new business opportunities, acquire new customers and grow the company's freight forwarding business. The successful candidate will be responsible for developing new B2B accounts, maintaining strong customer relationships and achieving sales targets.

Key Responsibilities

• Identify, develop and secure new business opportunities in the freight forwarding industry.
• Proactively prospect and acquire new B2B customers to expand the company's customer base.
• Develop and maintain strong, long-term relationships with existing and prospective customers.
• Understand customers' shipping and logistics requirements and recommend suitable freight forwarding solutions.
• Manage assigned sales accounts and ensure a high level of customer satisfaction.
• Coordinate with internal operations teams to resolve shipment-related issues promptly and minimise potential delays, additional costs and cargo damage.
• Gather customer feedback, address service concerns and work with relevant teams to improve service quality.
• Monitor sales performance and work towards achieving individual sales targets.

Requirements

• Minimum 1-2 years of relevant working experience in logistics and supply chain, preferably in the freight forwarding industry.
• Proven ability to develop new business accounts and generate sales leads.
• Strong sales, negotiation, communication, and relationship-management skills.
• Good understanding of freight forwarding services and the logistics industry.
• Self-motivated, proactive and results-oriented, with a strong ability to acquire new customers.
• Able to work independently and manage sales activities effectively.