Senior Retail Assistant

National Skin Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking a motivated individual to manage inventory for online sales channels. Responsibilities include overseeing order fulfillment, handling customer inquiries, and preparing performance reports. The ideal candidate has a diploma and 2+ years of retail and eCommerce experience. This role requires strong organizational skills and the ability to meet targets.

Qualifications

• More than 2 years of relevant experience in retail settings and eCommerce is preferred.
• Motivated and able to perform well in a target-driven environment.

Responsibilities

• Manage inventory review and updates for online sales channels.
• Assist to ensure contents in online channels stay relevant.
• Process online orders and oversee staff for timely shipments.

Skills

Inventory management

Customer relations

Order fulfillment

Report preparation

Education

Diploma in Science, Business, Marketing, or related field

Job description

Responsibilities

• Manage inventory review and updates for NSC online sales channels (Shopee and e-Commerce)
• Assist Assistant Manager to ensure contents in online channels stay relevant (i.e., promotions, banners and price updates)
• Process online orders and oversee staff assisting with order fulfilment to ensure timely shipments
• Handle customer enquiries and feedback and relations on online channels
• Assist purchasing colleagues in inventory replenishment with updates on online sales movement
• Replenish stationery and packing supplies
• Prepare performance report for the online channels
• Assist in routine stocktake and cycle counts of retail items in various location
• Any other duties as assigned by supervisor

Qualifications

• Diploma in Science, Business, Marketing, or any related field
• More than 2 years of relevant experience in retail settings and eCommerce is preferred
• Motivated and perform well in a target-driven environment