Senior Production Support Engineer On-Call and BAU Expert

Network For Electronic Transfers (S); Singapore; Sur place; SGD 90 000 - 130 000; Plein temps

Résumé du poste

Network for Electronic Transfers (Singapore) Pte Ltd. seeks an experienced IT professional to provide production BAU support for the NETSQR system, focusing on Java technologies and a robust data environment.

The role includes after-hours support on a rotation basis, issue triage across servers, databases, and networks, plus data trend analysis and deployment coordination to ensure system performance and reliability.

Qualifications

• Degree in IT or related discipline.
• Minimum 5 years in production support environment.
• Strong experience with Java technologies and related frameworks.

Responsabilités

• Provide primary application support and troubleshoot client issues.
• Coordinate with Development team for resolutions.
• Handle after-hours support and rotation duties from Data Centre.
• Track tickets and escalate to appropriate teams.
• Analyze data metrics for capacity management and performance.
• Evaluate technical requests and define requirements from a technical viewpoint.
• Perform weekly data extractions for trend analysis and deployments.
• Participate in monitoring and enhancement tasks as needed.

Connaissances

J2EE

JDBC

JavaMail

Jakarta Struts

Spring Framework

Hibernate

Jasper Reports

JOOReports

EJB

Swing

SWT

Formation

Degree in IT or related discipline

Outils

OpenJDK 1.8

Eclipse for Java

Visual Age for Java

NetBeans

JBuilder

MS Office

Open Office

ELK

Zabbix

Bash Scripting

Description du poste

Network for Electronic Transfers (Singapore) Pte Ltd. seeks an experienced IT professional to provide production BAU support for the NETSQR system, focusing on Java technologies and a robust data environment.

The role includes after-hours support on a rotation basis, issue triage across servers, databases, and networks, plus data trend analysis and deployment coordination to ensure system performance and reliability.