24/7 Banking Application Support Engineer

NTT Data Singapore; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

NTT Data Singapore is seeking an Application Support Engineer (L2/L3) for a 12-month renewable contract to provide 24/7 production support for banking applications. The role covers incident management, release releases, and cross-team coordination across infrastructure, vendors, and security.

The ideal candidate has 3–5 years of hands-on experience with Java, Spring Boot, and microservices, plus strong SQL Server/Oracle skills. Comfort with Windows/Unix environments and scripting is required.

Qualifications

• 3–5 years of hands-on experience in production support
• Strong troubleshooting across full stack: Java, Spring Boot, Microservices
• Production support in banking applications on Windows/Unix environments
• Proficient in SQL Server and Oracle databases; able to write/debug SQL
• Familiarity with incident and problem management processes
• Willingness to rotate shifts for 24/7 coverage

Responsibilities

• Provide rotational 24/7 shift application support.
• Coordinate and support infrastructure maintenance activities.
• Manage implementations of new application releases following release management best practices.
• Collaborate with Peer Application Teams, Infrastructure, Vendors and Security.
• Manage production issues and respond per SLA with the business.
• Improve support processes to maintain and enhance service levels.
• Troubleshoot and resolve production issues affecting performance and reliability.
• Identify bottlenecks and drive resolution before they impact users.

Skills

Java

Spring Boot

Microservices

SQL

Windows

Unix/Linux

Incident & Problem mgmt

Shift work

Banking domain

Tools

SQL Server

Oracle

Job description

NTT Data Singapore is seeking an Application Support Engineer (L2/L3) for a 12-month renewable contract to provide 24/7 production support for banking applications. The role covers incident management, release releases, and cross-team coordination across infrastructure, vendors, and security.

The ideal candidate has 3–5 years of hands-on experience with Java, Spring Boot, and microservices, plus strong SQL Server/Oracle skills. Comfort with Windows/Unix environments and scripting is required.