Production Support - Regulatory Applications

The Career Works Limited; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

The Career Works Limited is seeking a Production Support professional for a major Investment Bank in Singapore to manage regulatory applications.

You will handle incidents, problems, and changes, plan enhancements, and work to automate manual tasks while ensuring production stability and business continuity. Strong Java and shell scripting skills are needed.

This role requires 8+ years of experience and the ability to communicate clearly with stakeholders across functions.

Qualifications

• Must craft complex SQL queries to meet business needs.
• Deep dive into code to perform root cause analysis.
• Experience in incident, problem and change management.
• Ability to work on multiple tasks in parallel.
• Strong communication with stakeholders.
• Experience with Java and shell scripting.
• Minimum 8 years of relevant experience.

Responsibilities

• Handle incident, problem, and change management for the regulatory applications.
• Plan and execute enhancements and fixes.
• Identify stability improvements and performance/operational efficiencies.
• Identify manual BAU processes for automation and drive prioritization.
• Ensure business continuity and production stability.
• Communicate effectively with stakeholders regarding incidents or changes.

Skills

Complex SQL queries

Root cause analysis

Incident and problem management

Change management

Java

Shell scripting

Production support

Stakeholder communication

Multitasking / parallel work

Job description

Production Support - Regulatory Applications

We are seeking for Production Support - Regulatory Applications for our client a major Investment Bank in Singapore.

Role & Responsibility

Incident, problem management and change management

Plan and execute enhancement and fixes to the application

Identify application stability improvements and performance or operational workflow efficiencies

Identify manual processes in the regular BAU work that can be automated and then work with team in prioritization and automation.

Ensure business continuity and improve production stability

Effectively communicate with all stake holders for any production incidents or changes

Skills Required

Ability to understand the user requirements and form complex sql queries to cater to the requirements

Ability to deep dive into code to be able to do root cause analysis and identify probable solution to an issue.

Ability to work on multiples tasks in parallel

Problem solving in a production/development environment, including experience in identifying patterns, analyzing root cause and proposing solutions to resolve issues

Excellent communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with senior stakeholders

Experience in JAVA and shell scripting

Minimum 8 years of relevant experience