Senior Ops Performance Leader — Reporting & Dashboards

SMRT Corporation, Ltd.; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

SMRT Corporation Ltd is seeking an Executive/Senior Executive in Operations Performance Standards to collate and report OPS data, drive process improvements, and assist in planning train services on the Circle Line. You will contribute to regulator reporting, operational performance initiatives, and support incident management during disruptions.

Reporting to the Manager, OPS, you will build dashboards, monitor performance indices, and assist in secretariat duties for division meetings while

Competenze

• Degree in a relevant discipline or Diploma in Engineering.
• Experience in railway industry or frontline operations preferred.
• Strong leadership and communication skills.

Mansioni

• Collate, check and submit OPS-related data to regulators for Circle Line.
• Perform secretariat duties for Division-level meetings and forums.
• Create dashboards to track operational indices for management oversight.
• Support train timetable and special event planning activities.
• Prepare reports and presentations for Management submission.
• Assist Ops Support Branch in ad-hoc audits and projects.
• Support incident management during emergencies and disruptions as ERT Secretariat.
• Assist crowd management during events like New Year’s Eve and National Day.
• Undertake other duties as assigned by Head of Department or Supervisors.
• Uphold safety and the CCL Safety Mission across the team.

Conoscenze

Leadership

Building relationships

Communication

Planning & organizing

Decision making

Adaptability

Formazione

Degree in a relevant discipline or Diploma in Engineering

Descrizione del lavoro

SMRT Corporation Ltd is seeking an Executive/Senior Executive in Operations Performance Standards to collate and report OPS data, drive process improvements, and assist in planning train services on the Circle Line. You will contribute to regulator reporting, operational performance initiatives, and support incident management during disruptions.

Reporting to the Manager, OPS, you will build dashboards, monitor performance indices, and assist in secretariat duties for division meetings while