Senior Operations Performance Executive

SMRT Corporation, Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SMRT Corporation Ltd is seeking an Executive / Senior Executive in Operations Planning to support the Operations department. You will collate and report on performance, develop dashboards for management oversight, and assist in planning events and projects within BPLRT.

You will prepare reports for Management, coordinate with Customer Relations on feedback, and help renew system contracts while improving operational processes. Fresh graduates are welcome to apply for this growth-focused role.

Qualifications

• Degree in Engineering discipline; railway operations experience preferred; fresh graduates welcome.
• Strong planning and analytical skills; able to analyze trends.
• Fluent in written and oral communication; able to work under pressure.

Responsibilities

• Monitor and report operational performance; create dashboards for oversight.
• Collate, check and submit OPS to regulators as required.
• Prepare reports and presentations for Management.
• Support events and projects in Operations; coordinate with other departments.
• Coordinate with Customer Relations on feedback or complaints.
• Assist in system renewal and operation improvement projects.
• Conduct internal audits and update SOPs and rulebooks.
• Support Station Ops during incidents and rejuvenation efforts.
• Undertake other duties as assigned by Head of Department.

Skills

Planning skills

Communication

Independence

Teamwork

Working under pressure

Education

Engineering degree

Job description

SMRT Corporation Ltd is seeking an Executive / Senior Executive in Operations Planning to support the Operations department. You will collate and report on performance, develop dashboards for management oversight, and assist in planning events and projects within BPLRT.

You will prepare reports for Management, coordinate with Customer Relations on feedback, and help renew system contracts while improving operational processes. Fresh graduates are welcome to apply for this growth-focused role.