Executive/ Senior Executive, Operations Performance Standards

SMRT Corporation; Singapore; Presencial; SGD 35 000 - 52 000; Tempo integral

Resumo da oferta

SMRT Corporation’s Circle Line Division is seeking a proactive professional to collate and submit OPS data to regulators, perform division-level secretariat duties, and maintain management dashboards. The role also involves timetable planning, reporting, and cross-team support for audits and incidents.

The incumbent will contribute to incident management, crowd control during events, and safety compliance while undertaking duties from the Head of Department.

Responsabilidades

• Collate, check and submit OPS-related data to regulators on behalf of Circle Line Division.
• Perform secretariat duties for Division-level meetings, including the weekly Performance Meeting, Pre-Performance Meeting, WMM, and other departmental forums.
• Track, monitor and update all operational and performance indices, including creation of dashboards for management oversight and reporting.
• Support train timetable and special event planning.
• Prepare reports, presentations, and other relevant materials for submission to Management as required.
• Support other teams in Ops Support Branch for ad-hoc audits and projects.
• Serve as a member of the CCL ERT Secretariat to support incident management during emergencies and train service disruptions.
• Support CCL in crowd management during events such as New Year’s Eve and National Day.
• Undertake any other duties assigned by the Head of Department or Supervisors.
• Every staff in Circle Line is responsible for their own as well as their Team’s Safety. Staff shall uphold the CCL Safety Mission and 3 principles to complete tasks, perform duties, fulfil the goals of the organization, and adhere to the individual roles and responsibilities.

Descrição da oferta de emprego

1. Collate, check and submit Operating Performance Standards (OPS) - related data to regulators, on behalf of Circle Line Division
2. Perform secretariat duties for Division-level meetings, including the weekly Performance Meeting, Pre-Performance Meeting, WMM, and other departmental forums.
3. Track, monitor and update all operational and performance indices, including creation of dashboards for management oversight and reporting
4. Support train timetable and special event planning
5. Prepare reports, presentations, and other relevant materials for submission to Management as required
6. Support other teams in Ops Support Branch for ad-hoc audits and projects
7. Serve as a member of the CCL ERT Secretariat to support incident management during emergencies and train service disruptions.
8. Support CCL in crowd management during events such as New Year’s Eve and National Day
9. Undertake any other duties assigned by the Head of Department or Supervisors
10. Every staff in Circle Line is responsible for their own as well as their Team’s Safety. Staff shall uphold the CCL Safety Mission and 3 principles to complete tasks, perform duties, fulfil the goals of the organization, and adhere to the individual roles and responsibilities.