Senior Manager, Trust Relationship Management

Vistra; Singapore; On-site; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible hybrid working

Medical & dental insurance

Wellness allowance

Professional development support

Birthday leave

Job summary

Vistra Singapore invites you to join as Senior Manager, Trust Relationship Management, leading trust administration and client relationships for sophisticated structures. You will manage complex portfolios, collaborate with private clients, and ensure regulatory governance.

The role offers a hybrid working arrangement, comprehensive benefits, and opportunities to expand fiduciary services across markets, while upholding high standards of compliance and client service.

Qualifications

• At least 8 years of trust experience or related trust administration
• Bachelor’s degree in Finance, Law, Business Administration or related field
• Professional qualifications such as STEP, Chartered Secretary or CAMS/ ICA are mandatory
• Experience in Private Client client relationship management

Responsibilities

• Deliver trust administration and corporate services to clients
• Maintain a portfolio of complex structures and manage client relationships
• Serve as B signatory for the trust company
• Oversee onboarding including SoWF review from fiduciary perspective
• Lead and manage initiatives and projects
• Review business performance through regular analysis
• Ensure compliance with internal controls and audit standards
• Participate in Vistra Group events and govern ad hoc projects

Skills

Trust administration

Client relationship mgmt

Regulatory knowledge

English fluency

Mandarin proficiency (adv)

Education

Bachelor's degree in Finance/Law/Business

STEP / Chartered Secretary / CAMS / ICA

Job description

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as a Senior Manager, Trust Relationship Management. This full time and permanent position is based in Singapore.

Key responsibilities

• Deliver a full suite of trust administration and corporate services to clients
• Maintain and develop a portfolio of complex structure and ongoing client relationship, with a view to identifying new opportunities while ensuring client satisfaction
• Serve as a “B” signatory for the trust company
• Involve in new business onboarding including review from SoWF (Source of Wealth and Funds) and fiduciary perspective
• Efficiently and effectively lead and manage initiatives and projects
• Conduct regular review and analysis of business performance
• Comply with the Group’s internal control and audit standards
• Attend Vistra Group Marketing events and other social events as appropriate
• Manage ad hoc projects

Key requirements

• Possess at least 8 years of trust experience or applicable trust administration experience
• Bachelor’s degree or equivalent in Finance, Law, Business Administration, or a related discipline
• Professional qualifications such as STEP (Trust and Estate Practitioner), Chartered Secretary or compliance-related qualifications (CAMS, ICA, etc.) are mandatory
• Experienced in client relationship management in Private Client industry

• Develop and maintain adequate product knowledge to deliver full suite of trust and corporate services to clients
• Strong technical knowledge of the trust and corporate structures
• Strong work ethic; professional, approachable, results oriented, decisive
• Strong relationship management skills
• Fluent written and spoken English. Ability to write and speak in Mandarin would be an advantage due to frequent interactions with Mandarin speaking clients
• Inquisitive, self-motivated and able to inspire others to a high level of achievement
• Strong knowledge of the regulatory and compliance regime

Company Benefits

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!