Senior Manager - L3 operations (Data Analytics)

SYNAPXE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading technology company in Singapore is seeking a Senior Data Engineer to manage operations processes related to data virtualization and visualization. This role involves overseeing system administration, ensuring compliance, and influencing stakeholders for data-driven decision-making. Candidates should have 12-15 years of experience in system operations, cloud certification, and expertise in data management tools such as Databricks, and Tableau. The position also emphasizes team management and continuous improvement within systems operations.

Qualifications

• Minimum 12-15 years of experience in system operations compliance and management areas.
• Must be cloud certified.
• Certification in IT operation management is preferred.
• Experience in managing a team in project implementation or support.

Responsibilities

• Manage systems administration function and lead system projects.
• Plan and oversee systems upgrades and migrations.
• Develop new ideas and solutions for operations.
• Oversee budgeting and planning for the operations team.
• Maintain up-to-date inventory of existing system assets.

Skills

Data warehouse concepts

Data profiling

Advanced analytics techniques

Interpersonal skills

Project management

Education

Degree in Computer Science or Computer Engineering

Tools

Databricks

Informatica

Tableau

OBIEE

SQL databases

AWS cloud technologies

Job description

The senior data engineer will be attached to the L3 Operations team lead to oversee/manage the following areas:

• Administration and operations processes in data virtualization and visualization applications and components, including Tableau, OAS, Sagemaker, Appsstream
• Technical refresh projects for application components near EOS/EOL
• Security compliance and deviations
• Facilitate the operations transition after migration to HEALIX

Roles and Responsibilities

Manage systems administration function and lead the organisation's system projects and environments for sustainable operations.

Plan and oversee systems upgrades and migrations, ensuring systems are up-to-date with the latest patches and coherent across the organisation.

Address multi-faceted issues effectively and collaboratively across departments.

Integrate diverse needs and perspectives from internal and external clients.

Develop new and innovative ideas and solutions.

Influence key stakeholders and clients to adopt a data-driven approach to resolve business issues.

Oversee budgeting and planning.

Set data standards, governance, and best practices.

Develop standards, policies, and controls to ensure system security and compliance.

Execute standard operating procedures to ensure system security and compliance.

Maintain up-to-date inventory of existing system assets and architecture artifacts with the latest technologies.

Provide guidance on best practices related to data governance and security compliance processes.

Continually educate staff on the latest changes in standard operations practices and policies.

Performance Optimization and Continuous Improvement

• Recommend process, product, or service improvements, resource optimization, and cost savings
• Oversee hardware and software upgrades
• Review resource utilization to identify areas for improvement or resolve bottlenecks
• Recommend new technologies, methodologies, systems, or opportunities for cost savings, security, and service quality improvement
• Optimize and automate processes to achieve higher efficiency and sustainability

Team Management

• Oversee team management, including budgets, forecasting, work allocations, and staffing
• Develop staff through ongoing coaching, mentoring, and career discussions
• Define common goals, direction, and accountability among staff
• Drive effective performance management practices within the department in accordance with company policies and procedures

Requirements

• Degree in Computer Science, Computer Engineering
• Minimum 12-15 year working experience in system operations compliance and management areas
• Highly-motivated self-starter who will undertake all activities to the highest professional standards
• Must be cloud certified
• Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques
• Experience in managing a team in project implementation or support is a must
• Certification in IT operation management is preferred
• Possess prior hands-on experience and technical expertise such as Databricks, Informatica, Tableau, OBIEE, SQL databases & AWS cloud technologies
• Good interpersonal skills with the ability to work with different groups of stakeholders
• Exposure to hospital information / clinical systems is an added advantage