Senior Manager - Grants Process & Data Innovation

Skills and Workforce Development Agency; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

The Skills and Workforce Development Agency, Incentives Management Division, invites Senior Manager applicants to help review and develop business processes for incentive programmes, enhance funding administration, and improve service delivery.

You will lead data-driven initiatives, coordinate with partners, and oversee SOPs aligned with policy frameworks to ensure efficient and compliant funding operations.

Qualifications

• Senior Manager: At least 6 years of relevant work experience in grants, operations, project management, or system development.
• Good analytical and problem-solving skills.
• Proficiency in systems and design thinking methodologies.
• Ability to work independently, within a team, and across teams.
• Good interpersonal relationship skills and adaptability to a fast-paced work environment.
• Good verbal and written communication skills, including stakeholder management and presentation skills.

Responsibilities

• Design, develop, and implement effective operational processes relating to funding administration.
• Implement business process re-engineering and digitisation initiatives, including incorporating business requirements into system specifications and coordinating with business technology on system implementation.
• Lead project management efforts in the area of system development.
• Drive operations and technology integration initiatives to enhance operational efficiency.
• Review workflows and develop SOPs and guidelines in alignment with funding policy implementation plans.
• Build and strengthen processes and operational policies to achieve high service standards.
• Engage with training providers and other stakeholders to support and address queries, ensuring smooth operation in grant administration.
• Assist in the management of the outsourced service partner to maintain effective service delivery.
• Work with large datasets to perform data extraction, collation, tracking, and analyses.
• Draw insights from data analyses to facilitate funding administration, risk management, and process redesign.
• Collate data and statistics and prepare information for reporting purposes.
• Perform secretariat responsibilities for a multi-agency workgroup, ensuring effective coordination and communication.

Skills

Process Design

Operational Efficiency

Digitisation

Project Management

Technology Integration

Strategic Execution

Policy Development

Compliance Management

Process Improvement

Stakeholder Engagement

Service Management

Communication Skills

Data Analysis

Insight Generation

Reporting Skills

Organizational Skills

Multi-Agency Coordination

Communication

Job description

The Skills and Workforce Development Agency, Incentives Management Division, invites Senior Manager applicants to help review and develop business processes for incentive programmes, enhance funding administration, and improve service delivery.

You will lead data-driven initiatives, coordinate with partners, and oversee SOPs aligned with policy frameworks to ensure efficient and compliant funding operations.