Senior Manager, Grants Operations & Digital Transformation

Skills and Workforce Development Agency; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Skills and Workforce Development Agency is recruiting for a role in the Incentives Management Division to review and shape our funding administration processes. You will lead process design, drive efficiency through digitisation, and manage projects integrating new technology with policy goals.

The role involves stakeholder engagement, data analysis, and secretariat duties for multi-agency groups. The position offers a contract with potential extension and a focus on building a responsive CET

Qualifications

• Manager: 3 to 5 years of relevant work experience in grants, operations, project management, or system development.
• Senior Manager: at least 6 years of relevant work experience in grants, operations, project management, or system development.
• Excellent analytical and problem-solving skills.
• Proficiency in systems and design thinking methodologies.
• Ability to work independently, within a team, and across teams.
• Good interpersonal skills and adaptability to a fast-paced environment.
• Strong verbal and written communication, including stakeholder management and presentation skills.
• Proficient in word processing, spreadsheets and presentations.
• Knowledge of SkillsFuture Grants and CETs and industry experience is an advantage.

Responsibilities

• Review and develop business processes to support incentive programmes and improve service delivery in funding administration.
• Design, develop, and implement operational processes for funding administration.
• Lead projects in system development and drive technology integration to boost efficiency.
• Review workflows and develop SOPs aligned with funding policy implementation plans.
• Engage with training providers and stakeholders to support grant administration and manage outsourced partners.
• Work with large datasets for data extraction, collation, tracking and analysis; provide reporting insights.
• Perform secretariat duties for multi-agency workgroups and ensure coordinated communication.

Skills

Process Design

Operational Efficiency

Digitisation

Project Management

Tech Integration

Strategic Execution

Policy Development

Compliance Mgmt

Data Analysis

Stakeholder Engagement

Communication Skills

Teamwork

Job description

Skills and Workforce Development Agency is recruiting for a role in the Incentives Management Division to review and shape our funding administration processes. You will lead process design, drive efficiency through digitisation, and manage projects integrating new technology with policy goals.

The role involves stakeholder engagement, data analysis, and secretariat duties for multi-agency groups. The position offers a contract with potential extension and a focus on building a responsive CET