SENIOR MANAGER/ ASSISTANT MANAGER

service connections hr consultancy pte. ltd.; Singapore; On-site; SGD 54,000 - 56,000; Full time

Job summary

Service Connections HR Consultancy Pte. Ltd. in Singapore is seeking a Senior Manager/Assistant Manager to oversee graduate programme administration and curriculum governance. You will manage curriculum changes, credit transfer, and student records with strong attention to accuracy and policy adherence.

Based in Jurong, the role emphasizes collaboration with Schools, IT and other stakeholders, supporting system enhancements and process improvements within a dynamic higher-education office.

Qualifications

• Bachelor’s degree in any discipline.
• 3–5 years’ experience in academic services or related administrative functions.
• Strong analytical, organisational and communication skills.
• Good stakeholder management and service mindset.

Responsibilities

• Process and implement curriculum changes and new course setups for graduate programmes in the curriculum system.
• Review curriculum, programme, student study option, credit transfer and course exemption submissions for completeness and policy compliance.
• Maintain graduate programme information and records in the Academic Programme Repository and relevant systems.
• Review credit transfer and course exemption cases and record approvals accurately in the student records system.
• Process student study option changes and update records in the system.
• Coordinate with Schools, IT and other stakeholders to clarify submissions and support timely changes.
• Support system development, testing and stakeholder validation for Student Management System projects.

Skills

Analytical skills

Organisational skills

Communication skills

Stakeholder management

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Office

Denodo

Job description

CONTRACT JOBS!

SENIOR MANAGER/ASSISTANT MANAGER

PGP

SINGAPOREANS/PRs ONLY

Remuneration Package

SGD$4800.00 – SGD$5000.00 per month

Contractual Period

1.5 Year Subject to Extension

LOCATION

Jurong

ABOUT THE ROLE

The department plays an important role in supporting the institution's educational objectives through the implementation and administration of its academic framework and policies. The office provides academic services to undergraduate and postgraduate students throughout their academic journey, from matriculation through to graduation, with a strong commitment to integrity, service excellence, and high standards of professionalism.

This role manages and supports key academic administration processes for graduate programmes, including curriculum administration, graduate programme information management, student credit transfer and course exemption administration, student study options, and related system enhancement work. The role contributes to academic governance, data accuracy, service quality and the effective administration of programme, curriculum and student academic records in University systems.

Job Description

• Process and implement approved curriculum changes and new course setups for graduate programmes in the curriculum system, ensuring accuracy and alignment with University policies, guidelines and approval requirements.
• Review curriculum, programme, student study option, credit transfer and course exemption submissions or records for completeness, accuracy, policy compliance and readiness for system updates.
• Maintain graduate programme information and records in the Academic Programme Repository and relevant academic systems, ensuring information is accurate, current and consistent.
• Review School-approved credit transfer and course exemption cases, verify supporting documents, course credits, course mappings and approval records, and record approved cases accurately in the student records system.
• Process approved student study option changes, verify that requirements and records are complete, and update approved changes accurately in the student records system.
• Coordinate with Schools, internal teams, IT partners and other stakeholders to clarify submissions, resolve outstanding matters and support timely implementation of approved changes and record updates.
• Support Student Management System development and enhancement work, process improvements and department/University-level projects as assigned, including reviewing requirements, preparing test scenarios, supporting system testing and coordinating stakeholder validation where required.

Requirements

• Bachelor’s degree in any discipline.
• At least 3 to 5 years’ experience in academic services, student services, programme administration or related administrative functions, preferably in tertiary education.
• Good understanding of academic operations, curriculum administration and student lifecycle processes.
• Strong analytical, organisational and communication skills, with attention to detail and sound judgement.
• Strong stakeholder management and service mindset.
• Proficient in Microsoft Office applications; exposure to data and reporting tools such as Denodo is an advantage.
• Ability to manage competing priorities and multiple tasks effectively.