ASSISTANT MANAGER

service connections hr consultancy pte. ltd.; Singapore; On-site; SGD 54,000 - 65,000; Full time

Job summary

Service Connections HR Consultancy Pte. Ltd. in Singapore (Jurong) invites applications for an Assistant Manager on a 1.5-year contract.

The role involves leading a large undergraduate operations team, optimizing course enrollment, and improving academic services. You will oversee graduate course enrollment, facilities management, and system enhancements, reporting to the team lead. A bachelor’s degree is required with 3+ years in academic administration or student services within tertiary

Qualifications

• Bachelor’s degree from a recognised university.

Responsibilities

• Graduate Course Enrollment: Manage end-to-end planning and execution of graduate courses, timetabling, and enrollment with colleges/schools and admin departments.
• Common Teaching Facilities Administration: Allocate and manage bookings of common teaching facilities and liaise with stakeholders for special booking requests.
• Operational Improvement & System Enhancement: Support development of the new Student Management System and explore automation for efficiency.

Education

Bachelor’s degree from a recognised university

Job description

CONTRACT JOBS!

ASSISTANT MANAGER

TF

SINGAPOREANS/PRs ONLY

RemunerationsPackage

SGD$4800.00 –SGD$5800.00 per month

Contractual Period

1.5 Year Subject to extension

LOCATION

Jurong

ABOUT THE ROLE

The Department supports the institution’s educational objectives through the administration of academic policies and services for undergraduate and postgraduate students, with a strong commitment to integrity and professionalism.

This position plays a key role in enhancing student experience and the efficiency of academic services. Reporting to the team lead, the incumbent will lead the undergraduate team in managing course registration and enrollment processes, supporting stakeholders, and driving process improvements for a large undergraduate student population across multiple colleges and schools.

Roles & Responsibilities:

Graduate Course Enrollment

• Manage the end-to-end planning and execution of graduate courses, timetabling, and enrollment, closely collaborating with colleges/schools and administrative departments.
• Manages prompt communication of course enrollment schedules and instructions, as well as safeguards the integrity and fairness of course registration and the vacancy allocation system.
• Monitors the accurate and prompt maintenance of registration records of students to ensure that class enrollment records are complete and in line with students' curriculum requirements.
• Resolves system issues and manages the change requests to existing systems.
• Manages course enrollment metrics and data generation.

Common Teaching Facilities Administration

• Manage the allocation of common teaching facilities, ensuring equitable sharing and sufficient utilization among colleges/schools.
• Manages common teaching facilities bookings.
• Liaise with stakeholders, including requesters and relevant offices, to evaluate the special booking requests, prioritise the allocation of teaching facilities, and resolve any matters arising.

Operational Improvement & System Enhancement

• Support the system development of the new Student Management System as assigned by the reporting officer, such as review of business specifications, preparation of user stories and test case scenarios, system testing, coordination of cross-team/department requirements and testing, and stakeholder consultation/validation.
• Explore and implement new technologies for automation, e.g. RPA, AI, and data visualization, for operational efficiency and better student experience.
• Coordinate with colleges/schools/offices and internal teams to implement process enhancements and system improvements.
• Any assigned duties to support the team lead in OAS and/or university-level projects

Job Requirements:

• Bachelor’s degree from a recognised university.
• At least 3 years of relevant experience, preferably in academic administration or student services within the tertiary education sector.
• Experience coordinating complex operational processes involving multiple stakeholders.
• Strong analytical, organisational, and problem-solving skills.
• Familiarity with student information systems or course registration platforms.
• Knowledge of data querying, data visualisation, and automation tools would be advantageous.
• Strong interpersonal and communication skills with the ability to engage stakeholders professionally.
• Ability to work collaboratively across departments and Schools.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.