Senior M365 Exchange & Cloud Messaging Lead

Merck; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A global healthcare biopharma company based in Singapore is looking for a Manager for M365 Exchange Online and Exchange Server. You will enhance the infrastructure of the email platform utilizing Microsoft technologies and ensure operational excellence by managing incidents, troubleshooting email issues, and supporting Exchange environments. The ideal candidate should have a strong background with Office 365, Exchange administration, and excellent communication skills.

Qualifications

• 8+ years of practical experience with Microsoft Office 365 and Exchange 2010/2013.
• Ability to author high-quality technical documents.
• Experience with Exchange Online/On-Premises Exchange 2016 or later.

Responsibilities

• Provide core administration and escalation support for messaging services.
• Troubleshoot and administer MS Exchange servers, including resolving mail flow issues.
• Manage incidents and problems, ensuring ongoing operational excellence.

Skills

Microsoft Office 365 Administration

Exchange Server 2016+

PowerShell scripting

Cisco IronPort

Mail Management

Business Continuity

Attention to detail

Effective communication

Education

BSc or MSc in Computer Science or related discipline

Tools

Microsoft Intune

Cisco Email Security

Job description

A global healthcare biopharma company based in Singapore is looking for a Manager for M365 Exchange Online and Exchange Server. You will enhance the infrastructure of the email platform utilizing Microsoft technologies and ensure operational excellence by managing incidents, troubleshooting email issues, and supporting Exchange environments. The ideal candidate should have a strong background with Office 365, Exchange administration, and excellent communication skills.