Senior IT Support Engineer — Office & Network

Thome Ship Management Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A maritime management company located in Singapore is seeking an IT Support Officer responsible for providing comprehensive technical support for office IT operations. The ideal candidate will have at least 3 years of experience in IT support, strong troubleshooting skills, and a degree in Computer Science or a related field. Responsibilities include managing IT inventory, handling a ticketing system, and ensuring smooth office IT operations. This role offers exposure to server and network administration as an advantage.

Qualifications

• Minimum 3 years of experience in IT support, including hardware, software, and network troubleshooting.
• Strong experience in office IT support, including setup and maintenance of office hardware and software.
• Basic knowledge of Windows servers, networking, Wi-Fi, and firewall management is a plus.

Responsibilities

• Provide Tier I and Tier II IT support for end-users.
• Install, configure, and maintain office IT equipment.
• Manage the IT ticketing system efficiently.

Skills

IT support

Troubleshooting hardware issues

Communication skills

IT inventory management

Problem-solving skills

Education

Diploma or Bachelor's degree in Computer Science or related field

ITIL certification or similar

Tools

Ticketing systems

MS Teams

3CX

Job description

A maritime management company located in Singapore is seeking an IT Support Officer responsible for providing comprehensive technical support for office IT operations. The ideal candidate will have at least 3 years of experience in IT support, strong troubleshooting skills, and a degree in Computer Science or a related field. Responsibilities include managing IT inventory, handling a ticketing system, and ensuring smooth office IT operations. This role offers exposure to server and network administration as an advantage.