Senior IT Applications Analyst - PARIS Suite & AI

Seagate Technology; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Seagate Technology in Woodlands, Singapore, is seeking a Senior Analyst, IT Applications to support the PARIS Suite within the Recording Media Organization. You will provide day-to-day functional and technical support for PARIS applications used by RMO operations.

The role requires deep analysis, collaboration with Operations, Engineering, Quality, and global IT, plus experience gathering requirements, testing, deployments, and incident resolution.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Information Systems, or a related discipline, plus relevant professional experience.
• Experience providing functional or technical support for business-critical applications.
• Experience gathering requirements, functional analysis, testing, deployment, and incident resolution.
• Experience working with cross-functional stakeholders and IT partners.
• Exposure to AI, analytics, or automation use cases is a plus.

Responsibilities

• Provide day-to-day functional and technical support for PARIS Suite applications used by RMO operations.
• Investigate incidents, analyze logs, coordinate root cause analysis, and drive resolution with IT teams.
• Gather, clarify, and document business requirements, process flows, and acceptance criteria.
• Coordinate enhancements, defect remediation, and releases across users and developers.
• Plan and execute testing, maintaining evidence and tracking defects to closure.
• Support deployments, cutover validation, and post‑deployment monitoring.
• Maintain PARIS Suite configurations and master data with Process Owners.

Skills

Analytical thinking

Problem solving

Stakeholder communication

Independent work

AI concepts

Data analysis

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering, Information Systems, or related discipline

Tools

PARIS Suite

Job description

Seagate Technology in Woodlands, Singapore, is seeking a Senior Analyst, IT Applications to support the PARIS Suite within the Recording Media Organization. You will provide day-to-day functional and technical support for PARIS applications used by RMO operations.

The role requires deep analysis, collaboration with Operations, Engineering, Quality, and global IT, plus experience gathering requirements, testing, deployments, and incident resolution.