Global Applications Support Analyst – Trading & Operations

peninsula360; Singapore; Hybrid; SGD 50,000 - 70,000; Full time

Job summary

Peninsula seeks an Application Support Analyst to support global operations from either Singapore or Pune. The role is hands-on, focusing on business-critical applications, integrations and data-processing across trading, operations, invoicing, credit and legal teams.

You will investigate incidents, analyze issues and coordinate resolutions with internal teams and third-party suppliers. You will ensure stakeholders are kept informed throughout the lifecycle of any issue, maintaining service

Qualifications

• Provide end-to-end support for business-critical applications and integrations.
• Coordinate with internal teams and third-party suppliers to resolve incidents.

Responsibilities

• Investigate incidents and service requests.
• Analyse application and data issues and assess business impact.
• Coordinate resolution with internal teams and external partners.
• Keep stakeholders informed throughout the incident lifecycle.

Skills

Incident management

End-user support

Job description

Peninsula seeks an Application Support Analyst to support global operations from either Singapore or Pune. The role is hands-on, focusing on business-critical applications, integrations and data-processing across trading, operations, invoicing, credit and legal teams.

You will investigate incidents, analyze issues and coordinate resolutions with internal teams and third-party suppliers. You will ensure stakeholders are kept informed throughout the lifecycle of any issue, maintaining service