Senior F&B Supervisor: Events & Service Excellence

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A hospitality management firm in Singapore is seeking an operations supervisor to oversee daily restaurant functions and ensure high service standards. You will manage event setups, guest satisfaction, and staff training while enforcing hygiene and safety protocols. The ideal candidate has at least 1 year of experience in the food and beverage industry and is capable of working rotating shifts, including weekends. This role requires strong operational oversight and a commitment to excellent guest service.

Qualifications

• Minimum 1 year of relevant F&B experience in a restaurant, cafe, or hotel.
• Ability to work rotating shifts including weekends and public holidays.
• Experience in the hospitality industry is advantageous.

Responsibilities

• Oversee daily operations and ensure high service standards.
• Review Banquet Event Orders and coordinate with departments.
• Supervise and support setup and breakdown of events.
• Monitor service flow and guest satisfaction during events.
• Handle guest inquiries and complaints professionally.
• Provide coaching and training to team members.
• Conduct pre-service briefings with key information.
• Oversee beverage and equipment inventory.
• Enforce hygiene and safety standards.
• Identify and address operational gaps for improvement.
• Foster a positive working environment for staff.
• Support cross-departmental collaboration and special projects.

Skills

Relevant F&B experience

Ability to work rotating shifts

Guest service skills

Job description

A hospitality management firm in Singapore is seeking an operations supervisor to oversee daily restaurant functions and ensure high service standards. You will manage event setups, guest satisfaction, and staff training while enforcing hygiene and safety protocols. The ideal candidate has at least 1 year of experience in the food and beverage industry and is capable of working rotating shifts, including weekends. This role requires strong operational oversight and a commitment to excellent guest service.