Senior/Executive - Technical Support (Events & Projection)

Golden Village Multiplex Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading entertainment venue in Singapore is seeking a Technical Support Specialist to provide comprehensive support for events, operate AV equipment, and ensure high-quality presentations. Candidates should have a diploma in a relevant technical field and at least 2 years of experience in AV roles, particularly in cinema or similar settings. The position requires a flexible schedule, strong technical skills, and the ability to work under pressure.

Qualifications

• At least 2 years of experience in projection/AV roles.
• Hands-on experience with AV setups for events.
• Flexibility to work shift hours, weekends, and public holidays.

Responsibilities

• Provide full technical support for events and launches.
• Operate and monitor AV equipment.
• Perform regular maintenance and troubleshooting.

Skills

Technical skills

Solutions-oriented

Good communication skills

Ability to work under pressure

Education

NTC / Diploma in Electrical, Electronics, AV Technology

AVIXA CTS certification or equivalent

Tools

Digital cinema projectors

Cinema servers

AV equipment (microphones, mixers, speakers)

Job description

Job Responsibilities

Event & Initiative Technical Support

• Provide full technical support for internal and external events, initiatives, launches, and hybrid programs.

• Set up, operate, and monitor AV equipment including projectors, microphones, audio mixers, monitors, video switchers, and basic lighting systems.

• Support live event productions, ensuring optimal audio-visual presentation quality.

Projection & Screening Operations

• Operate all digital and (where applicable) analogue projection systems (DCP, Blu-ray, media servers, etc.) for film screenings and special events.

• Ensure all films and content are properly formatted, tested, and ready for scheduled screening.

• Coordinate the changeover of trailers, ads, and feature films as required.

Equipment Maintenance & Troubleshooting

• Perform regular maintenance, calibration, and basic repairs of projection, AV, and lighting equipment.

• Identify, report, and escalate technical faults or equipment failures.

• Implement emergency troubleshooting procedures during screenings or events.

Technical Planning & Setup

• Assist in planning technical layouts for events, including staging, projection, sound reinforcement, and lighting.

• Support load-in, setup, and teardown of event technical equipment.

• Maintain technical logs and inventories.

Safety, Training and Standards

• Ensure compliance with safety procedures in all technical operations.

• Support training of junior projection/AV staff or temporary crew.

• Maintain high standards of cleanliness, security, and organization in all technical areas.

Job Requirements

Technical Qualifications

• NTC / Diploma in Electrical, Electronics, AV Technology, or related engineering trade.

• AVIXA CTS certification or equivalent (preferred).

• Experience with digital cinema projectors and cinema servers.

Experience

• At least 2 years of experience in projection/AV roles, preferably in cinema, theatre, events, or performing arts venues.

• Hands-on experience with AV setups for events including microphones, mixers, speakers, and lighting control boards.

Personal Attributes

• Technically skilled and solutions-oriented.

• Able to work flexible hours including evenings, weekends, and public holidays.

• Calm under pressure and able to handle live technical situations.

• Strong team player with good communication skills.

Others

• Flexibility to work shift hours, weekends, public holidays, and late nights as per screening/event schedules.

• Must be able to lift heavy objects to handle equipment and technical setups when required.

• Commitment to maintaining a high standard of audience experience and technical performance.