Senior Executive Student Services

AVENTIS GRADUATE SCHOOL PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Benefits offered by this job

Professional development benefits

Central Singapore location near MRT

Job summary

Aventis Graduate School in Singapore is seeking an Academic & Student Services Executive to oversee end-to-end academic administration, student engagement, and operations. The role focuses on delivering an exceptional learning experience for postgraduate students and maintaining high service standards in a dynamic, professional environment.

You will coordinate course timetabling, lecturer deployment, and facilities, manage student queries, liaise with UK/US university partners, and contribute to

Qualifications

• Polytechnic Diploma or Bachelor's Degree in any discipline.
• Strong written and spoken English communication.
• Customer-centric attitude with a passion for education.
• Highly organized with numbers/data orientation.

Responsibilities

• Academic & Programme Administration: Manage course timetabling, lecturer deployment, facility bookings, and academic resource planning for seminars and postgraduate modules.
• Student Success & Relationship Management: Lead student orientation sessions, resolve academic and operational queries, and maintain warm, professional student support throughout their academic journey.
• University Partner Coordination: Act as a key liaison between internal teams and external UK/US university stakeholders to ensure operational alignment and quality assurance.
• Process Improvement & Compliance: Assist in developing and refining operational SOPs to maintain high service quality and compliance standards.
• Academic Reporting & Data Management: Maintain precise, up-to-date student records, course evaluations, and academic reports for management and quality audits.

Skills

Communication

Customer service

Service mindset

Organizational skills

Education

Polytechnic Diploma

Bachelor's Degree

Job description

Academic & Student Services Executive

About Aventis Graduate School

As a premier graduate school in Singapore, Aventis Graduate School offers over 30 accredited postgraduate and master's degree programmes designed specifically for working professionals. In strategic partnership with renowned global universities across the UK and USA, we empower mid-career leaders and executives to upgrade their qualifications.

As our student community expands, we are seeking a proactive, customer-centric Academic & Student Services Executive to grow with us and deliver an exceptional learning experience.

Why Join Us?

• Growth & Higher Education Sponsorship: Enjoy clear career progression pathways and continuous learning opportunities, including potential sponsorships for higher education and professional certifications.
• Global Exposure: Direct engagement with international university faculties, distinguished trainers, and executive students.
• Collaborative Workplace: Work alongside an energetic, supportive team dedicated to student success and academic excellence.

The Role & Impact

In this role, you will be a core touchpoint for our postgraduate students and global university partners. You will oversee end-to-end academic administration, student engagement, and operational compliance to ensure high student satisfaction and positive learning outcomes.

Key Responsibilities

• Academic & Programme Administration: Manage course timetabling, lecturer deployment, facility bookings, and academic resource planning for seminars and postgraduate modules.
• Student Success & Relationship Management: Lead student orientation sessions, resolve academic and operational queries, and maintain warm, professional student support throughout their academic journey.
• University Partner Coordination: Act as a key liaison between internal teams and external UK/US university stakeholders to ensure operational alignment and quality assurance.
• Process Improvement & Compliance: Assist in developing and refining operational Standard Operating Procedures (SOPs) to maintain high service quality and compliance standards.
• Academic Reporting & Data Management: Maintain precise, up-to-date student records, course evaluations, and academic reports for management and quality audits.

Who We Are Looking For

• Educational Background: Polytechnic Diploma or Bachelor's Degree in any discipline ( Fresh graduates with a strong passion for education and customer service are welcome to apply ).
• Communication Skills: Excellent written and spoken English, with the confidence to communicate professionally with postgraduate adult learners and university faculty.
• Service Mindset: Deep customer-centric attitude with a passion for supporting adult education and career transformation.
• Operational Discipline: Highly organized, meticulous with numbers/data, and capable of prioritizing tasks in a fast-paced environment.

Remuneration & Working Location

• Package: Competitive Base Salary + Performance Bonus + Professional Development Benefits.
• Location: Central Singapore ( Convenient access near MRT ).
• Work Culture: Dynamic, supportive, and executive-focused.

Learn more about us at www.aventis.edu.sg