Student Services Executive

NEW VANTAGE INTERNATIONAL COLLEGE PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

NEW VANTAGE INTERNATIONAL COLLEGE PTE. LTD. in Singapore is seeking a detail-oriented Student Services Executive to support delivery of academic programmes and services for international students.

You will coordinate day-to-day administration, manage timetables and room allocations, maintain student records, and respond to enquiries in a timely, professional manner. Fresh graduates welcome; strong English and MS Office skills required.

Qualifications

• Polytechnic diploma or Bachelor’s degree (Fresh graduates welcome).
• Experience in academic administration, student services, education operations, or programme coordination is a plus.
• Excellent written and verbal communication in English.

Responsibilities

• Coordinate the day-to-day administration and delivery of academic programmes and courses.
• Manage class timetables, lesson schedules, room allocation, and other academic arrangements.
• Maintain accurate academic and student records and prepare reports for internal review and external submission.
• Serve as a key point of contact for students, responding to academic and administrative enquiries in a timely and professional manner.
• Conduct student orientation and induction sessions, including communicating key academic and administrative requirements.
• Support the resolution and escalation of student-related issues where necessary.

Skills

Communication skills

English proficiency

Customer-centric mindset

Education

Polytechnic diploma or Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Job Summary

We are seeking a detail-oriented and service-driven Student Services Executive to support the effective delivery of academic programmes and student services for international students.

Key Responsibilities

• Coordinate the day-to-day administration and delivery of academic programmes and courses.
• Manage class timetables, lesson schedules, room allocation, and other academic arrangements.
• Maintain accurate academic and student records and prepare reports for internal review and external submission
• Serve as a key point of contact for students, responding to academic and administrative enquiries in a timely and professional manner.
• Conduct student orientation and induction sessions, including communicating key academic and administrative requirements.
• Support the resolution and escalation of student-related issues where necessary.

Preferred competencies and qualifications

• Polytechnic diploma or Bachelor’s degree (Fresh graduates are welcome to apply)
• Prior experience in academic administration, student services, education operations, or programme coordination will be an advantage.
• Customer‑centric service mindset demonstrated through effective student engagement
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office, Google Workspace, or other administrative systems will be an advantage.

Salary & Workplace

• Salary: Negotiable (based on experience)
• Workplace: BLK 810 Hougang Central, #03-214, Singapore 530810