Senior Executive / Assistant Manager, Division of Pathology (Patient Safety)

Singapore General Hospital; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Senior Executive to support the Division Patient Safety and Quality Committee. The ideal candidate will ensure effective communication of clinical policies, collaborate with various departments to enhance patient safety initiatives, and provide administrative support. A degree and healthcare experience are preferred. This role offers valuable training in patient safety, quality, and risk management.

Qualifications

• Degree holder with at least 2 years healthcare experience will be an advantage.
• Strong interpersonal, analytical, planning and organizational skills.
• Strong stakeholder management.

Responsibilities

• Point of contact for the Division Patient Safety and Quality Committee.
• Engage Patient Safety Officers and Heads of Department to improve clinical indicators.
• Ensure alignment of clinical policies with hospital level policies.
• Communicate clinical protocols effectively.
• Assist in Root Cause Analysis for quality assurance.

Skills

Interpersonal skills

Analytical skills

Planning

Organizational skills

Stakeholder management

Education

Degree holder

Job description

The Senior Executive reports to the Division Patient Safety Officer (PSO) and the Division Admin lead, offering administrative assistance to the Division Patient Safety and Quality Committee. He/she plays a key supporting role to assist the Division PSO in coordinating with all stakeholders to ensure prompt follow up and effective implementation of all risk, quality and patient safety related matters that are driven under the ambit of the Division Patient Safety and Quality Committee.

His/Her job duties includes the following:

• Point of contact between the Division Patient Safety and Quality Committee and Office of Patient Safety and Quality (OPSQ) Medical Board
• Engaging Patient Safety Officers (PSO) and Head of Department (HOD) to gather insights and improve underperforming indicators. To elevate incidents of significant clinical indicator with major downward trends to the Division Chair
• Ensuring department clinical policies are aligned with the hospital level clinical policies
• Ensuring process of protocols and practice policies are effectively communicated and disseminated within department
• Working with department secretariats for Root Cause Analysis (RCA) Quality Assurance Committee (QAC) assigned by the Division PSQ Committee and present recommendation to the Committee before submission to Ministry of Health through SGH Office of Patient Safety and Quality (OPSQ) Medical Board
• Overseeing implementation of recommendations discussed at Committee meeting including monitoring of progress and closure of follow up.
• Collaborate with other departments to co-develop training materials relevant to patient safety, conduct safe space and other patient safety engagement initiatives at division level.
• Liaison between different departments and the Division in preparation of various matters such as Enterprise Risk Management (ERM) assessment and review. Analyse data on clinical systems to identify clinical practice with high probability of risk occurrence in the department and division.
• Provide secretariat support and maintaining of appointment for members of Committee.
• Participate in Patient Safety Council meeting and support division in driving agenda for the Division Patient Safety and Quality Committee meeting
• The incumbent will be provided training and upskilling in use of relevant tools for patient safety, quality and risk management
• Any other ad-hoc duties as assigned

Job Requirements

• Degree holder with at least 2 years healthcare experience will be an advantage
• Strong interpersonal, analytical, planning and organizational skills
• Strong stakeholder management