Senior Executive – Academic Programs & Data Operations

Temasek Polytechnic; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Temasek Polytechnic seeks an experienced administrator to support Course Administration & Operations within the CET Administration. You will plan, coordinate, and administer admissions and examinations for part-time courses, and maintain records for compliance and audit.

You will handle inquiries from applicants and students, collaborate with academic and non-academic staff, manage student records, and assist in system activities and data reporting.

Qualifications

• At least 3 years of relevant administrative or operational experience is preferred.
• Meticulous, proactive and able to work independently as well as collaboratively in a team.
• Strong service orientation, with good written and verbal communication and interpersonal skills.
• Able to prioritise, manage multiple tasks and projects, and meet tight deadlines.
• Possesses analytical and problem-solving skills, with the ability to follow through and deliver quality work.
• Proficient in Microsoft Office applications, comfortable working with systems, and familiar with applying Generative AI tools to support work tasks.

Responsibilities

• Plan, coordinate and administer admissions and examination activities for part-time courses, ensuring smooth execution in accordance with established policies and procedures.
• Maintain proper records and documentation to support operational continuity, audit and compliance requirements.
• Handle enquiries and provide accurate information and advice to course applicants, students and academic staff.
• Liaise and collaborate with academic and non-academic staff to support effective course management and the smooth administration of examinations.
• Manage and maintain accurate and up-to-date student records.
• Compile, verify and analyse data for operational monitoring and reporting purposes.
• Conduct data verification and support the administration of systems used for part-time course operations.
• Liaise with vendors and relevant stakeholders to investigate and resolve system-related issues in a timely manner.
• Plan, implement and monitor projects and initiatives relating to part-time courses.
• Review operational issues and recommend improvements to processes, guidelines and standard operating procedures.
• Provide administrative support for the division and ensure that records and documentation are properly maintained.
• Contribute to department-and institution-wide projects, committees and ad-hoc initiatives as assigned.

Skills

Administrative experience

Communication skills

Multitasking

Analytical thinking

Tools

Microsoft Office

Generative AI tools

Job description

Temasek Polytechnic seeks an experienced administrator to support Course Administration & Operations within the CET Administration. You will plan, coordinate, and administer admissions and examinations for part-time courses, and maintain records for compliance and audit.

You will handle inquiries from applicants and students, collaborate with academic and non-academic staff, manage student records, and assist in system activities and data reporting.