Senior Academic Operations Lead

Temasek Polytechnic (TP); Singapore; Presencial; SGD 35 000 - 52 000; Tempo integral

Resumo da oferta

Temasek Polytechnic (TP) invites applications for a Course Administration & Operations professional within the Academic Affairs Department to support Continuing Education & Training (CET) administration. This role coordinates admissions and examinations for part-time courses, maintaining records and ensuring compliance.

You will handle enquiries, liaise with staff, manage student data, support system administration, and drive process improvements across divisions to enhance operational

Qualificações

• At least 3 years of relevant administrative or operational experience.
• Must be meticulous, proactive and able to work independently or in a team.
• Strong service orientation with good written and verbal communication and interpersonal skills.
• Ability to prioritise, manage multiple tasks and meet deadlines.
• Analytical and problem-solving skills; follow-through to deliver quality work.
• Proficient in Microsoft Office applications; comfortable with systems and AI tools.

Responsabilidades

• Plan, coordinate and administer admissions and examination activities for part-time courses, ensuring smooth execution in accordance with established policies and procedures.
• Maintain proper records and documentation to support operational continuity, audit and compliance requirements.
• Handle enquiries and provide accurate information and advice to course applicants, students and academic staff.
• Liaise and collaborate with academic and non-academic staff to support effective course management and the smooth administration of examinations.
• Manage and maintain accurate and up-to-date student records; compile, verify and analyse data for reporting.
• Conduct data verification and support the administration of systems used for part-time course operations; liaise with vendors to resolve system issues.
• Plan, implement and monitor projects relating to part-time courses; review issues and recommend improvements to processes and SOPs.
• Provide administrative support for the division and contribute to department- and institution-wide projects and ad-hoc initiatives.

Conhecimentos

Meticulous

Proactive

Strong service orientation

Excellent communication

Interpersonal skills

Prioritize & multitask

Analytical & problem-solving

Microsoft Office

Generative AI tools

Ferramentas

Microsoft Office

Generative AI tools

Descrição da oferta de emprego

Temasek Polytechnic (TP) invites applications for a Course Administration & Operations professional within the Academic Affairs Department to support Continuing Education & Training (CET) administration. This role coordinates admissions and examinations for part-time courses, maintaining records and ensuring compliance.

You will handle enquiries, liaise with staff, manage student data, support system administration, and drive process improvements across divisions to enhance operational