Senior Executive / CET Admin

Land Transport Authority; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Land Transport Authority is seeking an experienced administrator to support CET operations for part-time courses. You will manage admissions, examinations, records, and data, ensuring accuracy and compliance.

Collaborating with academic and non-academic staff, you will handle inquiries, coordinate systems, and drive process improvements while supporting division-wide initiatives in a fast-paced environment in Singapore.

Qualifications

• At least 3 years of relevant administrative or operational experience is preferred.
• Meticulous, proactive and able to work independently as well as collaboratively in a team.
• Strong service orientation, with good written and verbal communication and interpersonal skills.
• Able to prioritise, manage multiple tasks and projects, and meet tight deadlines.
• Possesses analytical and problem-solving skills, with the ability to follow through and deliver quality work.
• Proficient in Microsoft Office applications, comfortable working with systems, and familiar with applying Generative AI tools to support work tasks.

Responsibilities

• Plan, coordinate and administer admissions and examinations for part-time courses, ensuring smooth execution per policies.
• Maintain records and documentation to support continuity, audit and compliance.
• Handle enquiries and provide accurate information to applicants, students and staff.
• Liaise with academic and non-academic staff to support course management and examinations.
• Manage student records and data for monitoring and reporting purposes.
• Verify data and assist with administration of systems used for part-time course operations; coordinate with vendors on issues.
• Plan, implement and monitor projects related to part-time courses; review issues and propose improvements.
• Provide administrative support for the division and contribute to departmental and institutional initiatives.

Skills

Admin experience

Attention to detail

Communication

Time management

Teamwork

Analytical thinking

Microsoft Office

GenAI tools

Tools

Microsoft Office Suite

Job description

What the role is

This position is with the Academic Affairs Department supporting Continuing Education & Training (CET) Administration.

What you will be working on

Course Administration & Operations

• Plan, coordinate and administer admissions and examination activities for part-time courses, ensuring smooth execution in accordance with established policies and procedures.
• Maintain proper records and documentation to support operational continuity, audit and compliance requirements.

Stakeholder Service & Coordination

• Handle enquiries and provide accurate information and advice to course applicants, students and academic staff.
• Liaise and collaborate with academic and non-academic staff to support effective course management and the smooth administration of examinations.

Student Records & Data Management

• Manage and maintain accurate and up-to-date student records.
• Compile, verify and analyse data for operational monitoring and reporting purposes.

Systems Administration & Vendor Coordination

• Conduct data verification and support the administration of systems used for part-time course operations.
• Liaise with vendors and relevant stakeholders to investigate and resolve system-related issues in a timely manner.

Projects & Process Improvement

• Plan, implement and monitor projects and initiatives relating to part-time courses.
• Review operational issues and recommend improvements to processes, guidelines and standard operating procedures.

Division & Institutional Support

• Provide administrative support for the division and ensure that records and documentation are properly maintained.
• Contribute to department- and institution-wide projects, committees and ad-hoc initiatives as assigned.

What we are looking for

• At least 3 years of relevant administrative or operational experience is preferred
• Meticulous, proactive and able to work independently as well as collaboratively in a team
• Strong service orientation, with good written and verbal communication and interpersonal skills
• Able to prioritise, manage multiple tasks and projects, and meet tight deadlines
• Possesses analytical and problem-solving skills, with the ability to follow through and deliver quality work
• Proficient in Microsoft Office applications, comfortable working with systems, and familiar with applying Generative AI tools to support work tasks