Senior Executive, Academic Affairs & CET Operations

TPO Temasek Polytechnic; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Temasek Polytechnic is seeking an experienced Administrator to support the Academic Affairs Department in CET Administration. You will coordinate admissions, examinations for part-time courses, and maintain records to ensure audit and compliance.

You will handle inquiries and collaborate across academic and non-academic staff for smooth course management and exam administration. The role requires at least 3 years in administration or operations, strong service orientation, and proficiency with

Qualifications

• At least 3 years of relevant administrative or operational experience is preferred.
• Meticulous, proactive and able to work independently as well as collaboratively in a team.
• Strong service orientation, with good written and verbal communication and interpersonal skills.
• Able to prioritise, manage multiple tasks and projects, and meet tight deadlines.
• Possesses analytical and problem-solving skills, with the ability to follow through and deliver quality work.
• Proficient in Microsoft Office applications, comfortable working with systems, and familiar with applying Generative AI tools to support work tasks.

Responsibilities

• Coordinate and administer admissions and examination activities for part-time courses.
• Maintain proper records and documentation to support audit and compliance requirements.
• Handle enquiries and provide accurate information and advice to course applicants, students and academic staff.
• Liaise and collaborate with academic and non-academic staff to support effective course management and the smooth administration of examinations.
• Manage and maintain accurate student records.
• Compile, verify and analyse data for operational monitoring and reporting purposes.
• Conduct data verification and support the administration of systems used for part-time course operations.
• Liaise with vendors and relevant stakeholders to investigate and resolve system-related issues in a timely manner.
• Plan, implement and monitor projects and initiatives relating to part-time courses.
• Review operational issues and recommend improvements to processes, guidelines and standard operating procedures.
• Provide administrative support for the division and ensure that records and documentation are properly maintained.
• Contribute to department- and institution-wide projects, committees and ad-hoc initiatives as assigned.

Skills

Service orientation

Communication skills

Analytical thinking

Problem solving

MS Office

Generative AI tools

Prioritization & multitasking

Teamwork

Tools

Microsoft Office

Job description

Temasek Polytechnic is seeking an experienced Administrator to support the Academic Affairs Department in CET Administration. You will coordinate admissions, examinations for part-time courses, and maintain records to ensure audit and compliance.

You will handle inquiries and collaborate across academic and non-academic staff for smooth course management and exam administration. The role requires at least 3 years in administration or operations, strong service orientation, and proficiency with