Senior Executive / CET Admin

TPO Temasek Polytechnic; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

Temasek Polytechnic is seeking an experienced Administrator to support the Academic Affairs Department in CET Administration. You will coordinate admissions, examinations for part-time courses, and maintain records to ensure audit and compliance.

You will handle inquiries and collaborate across academic and non-academic staff for smooth course management and exam administration. The role requires at least 3 years in administration or operations, strong service orientation, and proficiency with

Qualifications

• At least 3 years of relevant administrative or operational experience is preferred.
• Meticulous, proactive and able to work independently as well as collaboratively in a team.
• Strong service orientation, with good written and verbal communication and interpersonal skills.
• Able to prioritise, manage multiple tasks and projects, and meet tight deadlines.
• Possesses analytical and problem-solving skills, with the ability to follow through and deliver quality work.
• Proficient in Microsoft Office applications, comfortable working with systems, and familiar with applying Generative AI tools to support work tasks.

Responsibilities

• Coordinate and administer admissions and examination activities for part-time courses.
• Maintain proper records and documentation to support audit and compliance requirements.
• Handle enquiries and provide accurate information and advice to course applicants, students and academic staff.
• Liaise and collaborate with academic and non-academic staff to support effective course management and the smooth administration of examinations.
• Manage and maintain accurate student records.
• Compile, verify and analyse data for operational monitoring and reporting purposes.
• Conduct data verification and support the administration of systems used for part-time course operations.
• Liaise with vendors and relevant stakeholders to investigate and resolve system-related issues in a timely manner.
• Plan, implement and monitor projects and initiatives relating to part-time courses.
• Review operational issues and recommend improvements to processes, guidelines and standard operating procedures.
• Provide administrative support for the division and ensure that records and documentation are properly maintained.
• Contribute to department- and institution-wide projects, committees and ad-hoc initiatives as assigned.

Skills

Service orientation

Communication skills

Analytical thinking

Problem solving

MS Office

Generative AI tools

Prioritization & multitasking

Teamwork

Tools

Microsoft Office

Job description

What the role is

This position is with the Academic Affairs Department supporting Continuing Education & Training (CET) Administration.

What you will be working on

Course Administration & Operations Plan, coordinate and administer admissions and examination activities for part-time courses, ensuring smooth execution in accordance with established policies and procedures. Maintain proper records and documentation to support operational continuity, audit and compliance requirements. Stakeholder Service & Coordination Handle enquiries and provide accurate information and advice to course applicants, students and academic staff. Liaise and collaborate with academic and non-academic staff to support effective course management and the smooth administration of examinations. Student Records & Data Management Manage and maintain accurate and up-to-date student records. Compile, verify and analyse data for operational monitoring and reporting purposes. Systems Administration & Vendor Coordination Conduct data verification and support the administration of systems used for part-time course operations. Liaise with vendors and relevant stakeholders to investigate and resolve system-related issues in a timely manner. Projects & Process Improvement Plan, implement and monitor projects and initiatives relating to part-time courses. Review operational issues and recommend improvements to processes, guidelines and standard operating procedures. Division & Institutional Support Provide administrative support for the division and ensure that records and documentation are properly maintained. Contribute to department- and institution-wide projects, committees and ad-hoc initiatives as assigned.

What we are looking for

At least 3 years of relevant administrative or operational experience is preferred Meticulous, proactive and able to work independently as well as collaboratively in a team Strong service orientation, with good written and verbal communication and interpersonal skills Able to prioritise, manage multiple tasks and projects, and meet tight deadlines Possesses analytical and problem-solving skills, with the ability to follow through and deliver quality work Proficient in Microsoft Office applications, comfortable working with systems, and familiar with applying Generative AI tools to support work tasks http://jobs.careers.gov.sg

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.